After updating to Catalina 10.15.1, bluetooth is not available on my Mac Mini (2018). This prevents me from using a wireless keyboard or my AirPods with the Mac. The icon says "Bluetooth: Not available". I've done an SMC reset, deleted /Library/Preferences/com.apple.Bluetooth.plist and reset NVRAM/PRAM. Is anyone else having this problem? Any solutions?
Mac mini 2018 or later
Solved in 5 minutes with Apple Support over the phone. I have a Macbook Pro, Retina Mid 2012 on MacOS Catalina which did an automatic update to 10.15.2. After I was unable to connect a bluetooth headset, I noticed the bluetooth icon had a line through it and said Bluetooth: Not Available. I tried all of the delete this and reboot that with no success. I read the forums and some people mentioned taking it to the Apple store. I knew the issue was patch related and not hardware. So, I called Apple Support. Apple had me do the following.
This worked for me. I hope this helps someone.
2 problems:
Do you have any update on this?
I have a Macbook Pro from late 2015 and I updated to Catalina 10.15.1 back in November and have had the same issue since. I've done all sorts of resets, deleted the Bluetooth.plist file multiple times, and I chatted to Apple Support who just recommended doing the same thing. Like PrestonG, they suggested it might be hardware, but I also find it weird that the update had this effect on the hardware.
I didn’t read the whole thread bc like you said, there are a lot of comments from people who have an issue with only one bluetooth device. I have exactly what you’ve described and it’s so frustrating that I’m gonna have to go to the Genius Bar to get this fixed. But thanks for explaining!
I have the same problem after Catalina update with my MBP 2016 13 inch 2.9 done all the suggestions and nothing, hoping an update very soon will fix this.
I have the same issue with my 2016 MBP 13 inch 2.9 .... done all of the suggestions and nothing has worked. The issue occurred when I updated to Catalina. Hoping an update very soon will fix this.
Speaking of plist files, I had deleted them a few weeks ago and now I no longer have such files. I thought it would rebuild them once deleted. No?
This fix did not work for my issues. Mouse/keyboard still disconnects then reconnects. Very frustrating.
See my longer post.
thanks very much
worked for me:)
anyone have a solution for residents of banana republics with this same issue, can we order a bluetooth module and plug it in ourselves?
Have same problem(bluetooth not available) witn new mac pro. Updated after delivery, reboot and no longer works :)
Cant refund because store close by covid :(
WOW, I tried everything, nothing worked until I did your procedure. Worked like a charm! Nice.
Thank you.
Sounds like a good quick fix. Thanks for sharing!
Apple should be fixing this, but I have little faith in their updates. Every update creates another issue.
Reseting SMC also helped in my case.
is there a way to validate whether this is the issue i am experiencing from home?
afirmative... I have the same problem, can't use airdrop anymore ... please fix this asap.
thank you!
10.15.1 Update - Bluetooth not available
