10.15.1 Update - Bluetooth not available

After updating to Catalina 10.15.1, bluetooth is not available on my Mac Mini (2018). This prevents me from using a wireless keyboard or my AirPods with the Mac. The icon says "Bluetooth: Not available". I've done an SMC reset, deleted /Library/Preferences/com.apple.Bluetooth.plist and reset NVRAM/PRAM. Is anyone else having this problem? Any solutions?

Mac mini 2018 or later

Posted on Oct 29, 2019 9:34 PM

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Question marked as Top-ranking reply

Posted on Jan 8, 2020 6:28 PM

Solved in 5 minutes with Apple Support over the phone. I have a Macbook Pro, Retina Mid 2012 on MacOS Catalina which did an automatic update to 10.15.2. After I was unable to connect a bluetooth headset, I noticed the bluetooth icon had a line through it and said Bluetooth: Not Available. I tried all of the delete this and reboot that with no success. I read the forums and some people mentioned taking it to the Apple store. I knew the issue was patch related and not hardware. So, I called Apple Support. Apple had me do the following.


  1. Do a spotlight search for bluetooth. This was because the Bluetooth option disappeared from the System preferences. It showed up under System preferences there. (You can probably skip this step as there is no configuration change required)
  2. Shutdown your Mac
  3. Once it is completely shutdown, hold the Shift Key (keep holding it) and press the power button. Keep holding the shift key until your login screen appears (Do not release it on the apple logo, but only when the login appears).
  4. Once you see the login screen, let go of the Shift key, and login.
  5. After logging in, you will see Safe Boot in red letters in the upper right corner of your desktop.
  6. Your Mac will go through its diagnostics in the background and once completed it will prompt you to login again.
  7. Once you login again, your bluetooth icons and availability should be there.
  8. Click on the Bluetooth icon and you should see previously paired devices (Their names or mac addresses).
  9. Restart your Mac and everything should work.


This worked for me. I hope this helps someone.

48 replies

Dec 19, 2019 7:11 PM in response to sf_gil

I have an older 2013 Macbook Pro and am intermittently facing this "Bluetooth: Not available" issue after upgrading to Catalina 10.15.2 from El Capitan. In my use case this only occurs after I have left my laptop unattended for a couple of hours and waking up from power save mode. Sometimes I am able to turn Bluetooth off and on again, sometimes I have to reboot. Bluetooth and Apple are not happy marriage. Oddly enough my Microsoft BlueTooth mouse 3600 performs better under Catalina. More responsive and in general less connectivity issues when compared to El Capitan. Well, apart from the Not available issue, that is...

Apr 10, 2020 11:32 PM in response to tcp100

My Buetooth keyboard connected fine, but the iMac refused to acknowled the existence of the Magic-Mouse2. After reading a substantial number of posts with no success, I tried the following, with positive results. However I have yet to reboot my system. (iMac Retina 27" Late 2014 with Mac OSX 10.15.4) I disconnected ALL Bluetooth devices, keyboard and Magic-Mse 2 (MM2),& rebooted 4-5 times, with Bluetooth turned OFF. To navigate the screen I used my B&W 2008 iMac mse. I rebooted again with MM2 connected by cable to the computer, with MM2 turned OFF. I then turned on Bluetooth and located MM2 in Bluetooth window. Next I turned on MM2. Bluetooth recognized MM2. (it was the only device connected, since the keyboard was still turned off.) I then reconnected the keyboard via blue tooth, as per Apple's instruction in the HELP Menu (Connect an Apple Wireless Accessory ...), and it worked. So far, I have a functional mouse and keyboard, therefore, so far all’s well. I’m afraid to turn off my system. - If it does not reboot as it shoud i shall repost, and hopefully Apple will come iup with a cure. THIS IS RIDICULOUS that hundreds of their customers should have to waste their time going through this ridiculous excercise. Thanks for ALL your help (ON & OFF this particular topic!)

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10.15.1 Update - Bluetooth not available

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