Can't sign in with my Apple ID on Catalina Music app

When I open the Apple Music app on Mac OS Catalina It tells me to sign in and when i sign in it doesn't do anything. Literally anything.

MacBook Pro 13", macOS 10.15

Posted on Oct 30, 2019 6:44 AM

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54 replies

Nov 4, 2019 6:35 PM in response to gateoflunar

This worked for me as well. I did another fresh install of 10.15.1, this time skipping the sign in with iCloud during setup, and I was able to successfully login to the Music and TV apps.


Not sure if it's relevant, but when I did successfully sign in to the Music app it came up with a notice that it had to switch stores to Canada, so it looks like for whatever reason it was set to a different region by default even though my system is set to Canada.

Nov 7, 2019 10:31 AM in response to kenteramin

Same here, (unknown error (11556) code, spoke with tech support they are aware but he advised I just have to wait for it to become visible on apples radar before a fix too be pushed. Music, Podcast, TV. Apples old saying it just works doesn't appear to be a great slogan anymore.

No issue though on MacBook, iPad or iPhone just my Mac, very frustrating.

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Can't sign in with my Apple ID on Catalina Music app

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