Unable to sign into Music, Podcast, Books, or TV app within Catalina.

After some tests, it worked for me (don't know if it is a workaround or it was a coincidence).

The tests I made:

• Create a new user (well I created several). During the first login skip iCloud login when prompted. After you finally get to "Desktop" go into System Preferences and manually sign into iCloud. After that test login in Music. I tried creating 4-5 users with/without iCloud login during first login and only had success with the users that I didn't login to iCloud when prompted.

If it works for you, you can use one of the users created, or like me, reinstall Catalina, but don't sign into iCloud during installation.

SOLVED using this solution: https://discussions.apple.com/thread/250802319?answerId=251600430022#251600430022

After numerous hours on the Apple chat and phone and two visits to Apple, we have worked out that I need to roll my MacBook back to the last OS. They’ve advised me not to upgrade to Catalina until it has another couple of updates. What a bizarre error on apples part......I can finally use my new macbook and make the most of my free TV +

I was advised to create a new user account which did work, however on trying to then delete my old user account, I was unable to successfully remove the folders with the old user account in. It would not remove from the trash. 🙄 So I have up on that idea. Haha.

Thought I'd give you an update on my situation. I have a brand new MacBook Air, that I was unable to sign in to either music or tv on. My MacBook came with Catalina on. I was advised to create a new user account on the MacBook, which did help me to be able to sign in to both music and tv. However, on trying to delete the original username I was unable to successfully remove it from my MacBook. I was shown different error codes. Anyway, after about 8 hours on chat and phone between the two issues, I went in store. They installed Mojave onto my MacBook. I went through the install process, and signed into iTunes successfully. Obviously I was keen to get back onto Catalina, due to free TV + for a year, so today reinstalled Catalina, on installing it, I am successfully logged in. Who knows what the issue is, but I'm glad my new MacBook is now working fully. Hopefully everyone else will get there's running properly, but might be worth a visit to your local store. I'm surprised there isn't more online about this issue. This is about the only thread highlighting the problem.

I realized when trying to login to the Books app on my new MacBook Pro, that I could not login. It kept me asking for my Apple ID password indefinitely. I can't login to the TV+ app, to the Podcasts or Music apps. I spent almost 2 hours on the phone with Apple Support..I was instructed to try several things and ultimately to restore MacOS, which didn't do anything. Tried all the instructions from the second rep...nothing. What is odd is that I can login to all these apps using my daughter's Apple ID. Oh, and by the way, my Apple ID works just fine on my iPad...go figure...The last rep mentioned about the problem and recommended to wait for the "fix" that will come in a software update.

Error message from Podcasts app: Something went wrong during authentication. (0)

Same here

Latest Catalina update 10.15.1, and pooof!,

iMac late 2015

Music, TV access gone, can't get music library back, can't connect to account.

Error 11556. I've checked parental controls.

Also have an older MacBook Air 2014, with Catalina 10.15 but NOT the latest update, still OK & can access Music etc normally

Ios devices all OK, can access/buy music/TV etc.

Just my iMac with the latest updates not working.

I did a disk erase & reinstalled everything/ OS/apps with clean downloads - no help.

I run the same Intego protection on iMac & MacBook Air

My iCloud & apple accounts working fine on all other apps & devices

I don't want to waste any more time on this - really seems like an OS bug

Fingers crossed it’s sorted soon. Their solution of rolling me back to Mojave has allowed me to sign into iTunes, BUT there is no tv on there! Meaning my tv+ subscription is currently useless. Haha.

No worries. If. I get any further updates from support, I’ll fill you in. I was just gutted getting a brand new laptop and this happened! Especially when I get a free subscription to TV plus and couldn’t use it! Haha. Also spending 8 hours on chats gave me a right headache! 🤣

Same.

Cannot sign into Music, TV or Podcasts.

Can sign into Books and the Mac App Store (Also signed in in preferences to iCloud account).

I waited 1 month before upgrading to not have king of issues. Unbelievable that after 1+ month of release this stills happens.

Thanks that's good to know.

I think I'll sit it out & hope a patch gets published soon

It’s a bizarre one. I’ve just spent two grand on a laptop that at present is unable to do two massive features. I’m hoping it gets sorted quickly.

Same issue. I was running the Catalina beta with no issues but yesterday decided to format my SSD and clean install Catalina. Now I cannot sign into Music, TV or Podcasts. Books and the Mac App Store have signed in ok.

Before I formatted my Mac, I de-authorised my Mac within the Music app. Now I cannot Authorise the Mac any more.