AirPod Pro Microphone Call Quality

***UPDATE*** issue was caused by an update, which they took down but cannot revert if your pod case updated prior. If you turn noise canceling off the Headset should work normally but if you turn the noise canceling on it amplifies all that cancellation into the microphone somehow. I’m probably not explaining it super well but the short-term fixes turn off the noise canceling feature when you need to make a phone call.

I don't understand, everybody is complaining but nobody cares about what I suggested a couple of posts ago. If we all do the same thing this will get noticed in a higher level and they will take an action!!!

Please go and tweet with the details I just put together on the bottom of Page 13, I also tweeted about this already, please go there and like or re share to get attention.

Otherwise stop complaining!

I shared my tweet on the previous page and I indicated this in my previous message as well. You can see my tweet here:

https://twitter.com/ercingokhantunc/status/1231953508599058433?s=20

A lot of people underestimate the power of social media. If we all do the same thing they will HAVE TO pay attention as they wouldn't want to look like a "s..t company" in front of everybody's eyes.

But if nobody cares about here but just keep complaining than nothing will change!!! We all spent 249 and got this unacceptable product. Let's act people!!!

No it’s not enough just waiting and creating ticket waiting in line , or muting the noise canceling function because it’s not working ( that is why we paid for ) . I also posted in my social media for my friends and more people and as Suleiman I’m going to complain also in the tweeted one .

here is my tweet. https://twitter.com/shafmiester/status/1231989810304344069?s=21

I have two sets of these and have the same issue on both sets. I have gone through support and we reset them together. They still have the same issue. when out and about people cannot hear me properly as background noise is too loud making my voice sound muffled. It's worse when I send voice recordings, on hearing them back I can see what they mean my voice is very muffled and can not be understood.

Apple support just DM'd me. Lets see what they say now.

I am also going to social media... Apple is a company as any other. If they sell a product that has more than 1.2k complaints, they have to at least give us some attention... if they do no say anything g it give us the impression nothing is being done..

Me and my friends also had this issue of muffled sound calls. So we ended up by returning the airpods pro back. Still waiting for the news from apple that they have fixed it.

Apple! will it be fixed soon?

I just got my AirPods Pros a month ago and each and every call I am told that I am cutting out, I am muffled and people can't hear me. What is the resolution to get them working correctly, considering the amount of money I paid for them.

I am experiencing same issue, really disappointed 😞

I noticed that when you are in a noisy environment and you stop talking a little, the AirPods takes that noise, amplifies it and sent to the other person who is listening ... I believe this is an issue with algorithms used to identify your voice

will return them back

I talked now about 30 min with Apple on the Hotline with a senior technician, he doesnt know about the problem and he told me, that even with more than 1000 peoples here they dont care about this community so everone should call apple support please.

as my iP11 pro max and my AirPodsPro are changed it is some software issue IMHO.

so please call !!

I talked with Apple Support 3 times about this issue, last time last Thursday. I was told Apple is aware of the problem is trying to fix it with a software and/or firmware update. Nevertheless he couldn‘t tell me when. Maybe it was a bluff.

After we've spent this fortune relying on one brand as apple we don't all have an answer to a common problem. We bought a headset for two functions, not one. The first is making calls in my case, the second is listening to music. The first one doesn't work because you can't hear it well. The second one is good but it is not the best on the market.

I plan to return mine and if not sell them. It's incredible that they keep giving good reviews to a totally inefficient product.

Very disappointed.

Hi i too faced the microphone issue

All i did was forget this device in bluetooth and connected again

Make sure to reset airpod

After forgeting the device

Try holding the AirPods connect button on airpod for around 15 seconds and connect to the iphone once there is the orange/red light

My issue was solved

Hope it helps everyone

It has solved my issue

It’s not check your AirPods function probably they removed the noise canceling function and now it’s on off it’s like normal AirPods , because they made the same with mine so we paid for a pro function not for the regular one ;) check again and you would see

my microphone just stops working, I can still hear everything but nobody can hear me. i can fix by changing back to phone and then switch back but very annoying when Apple makes all of the technology!