AirPod Pro Microphone Call Quality

I just got my AirPods Pros a month ago and each and every call I am told that I am cutting out, I am muffled and people can't hear me. What is the resolution to get them working correctly, considering the amount of money I paid for them.

After we've spent this fortune relying on one brand as apple we don't all have an answer to a common problem. We bought a headset for two functions, not one. The first is making calls in my case, the second is listening to music. The first one doesn't work because you can't hear it well. The second one is good but it is not the best on the market.

I plan to return mine and if not sell them. It's incredible that they keep giving good reviews to a totally inefficient product.

Very disappointed.

I have this problem - tried all fixes provided - works for a while before people start complaining about very badly muffled voice. Immaterial of a data call or a regular call - the issue persists. Very disappointed. Some one pls help

Yes it is happening to me as well! People say my voice is muffled and they cannot hear me. Also, they're really sensitive that if i move my head quickly, they disconnect. How can you even workout with this?

I paid a lot for these. There should not be any muffling when using the mic to talk! As for voice calls, my existing airpods sound so much better than the Airpod Pro. I love Apple products but the Airpods Pro design really sucks.

Great advice. But this forum up until recently was posting issues with AirPods Pro issues that had been reported to Apple (verified) and a sufficient amount of testing. Please read through prior posts and report resolutions that work or to report issues. Suggestions that haven't been tested is just swapping ignorance.

It’s not that at all. Mine are from the Apple store. This is a real issue with real AirPods and we’re trying to get their attention. This is in response to people saying the issue is counterfeit AirPod Pros. That is not the issue here.

Spent the last two hours fiddle farting with Apple support. In the end they tried to sell me a replacement set of AirPods for $218.

"Apple support" that's an oxymoron isn't it???

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Hello,

does anyone have a solution for this problem?

I can't make calls if the environment is noisy because the interlocutor ears all the noises as amplified, and this is very annoying!

I tried contacting Apple support but they don't have any clue...

My wife took me to pick up a pair of these tonight for Father’s Day.

Needing to ensure they would work for calls with the office and wondering how the mic performed, I thought to look here for input. I’m glad I did.

HEY APPLE - I’d already become a bit jaded over the years because of your engineered obsolescence to drive revenue, but in this case am not buying your product because you’re clearly just being ignorant of a big problem and unresponsive to your customers.

There are other options.

That is true, but that doesn't mean they can't implement an HD codec for voice calls. As I said, I use Plantronics (Poly) headsets that have both HD for voice and calls, and with voice for both receiving and sending.

I have problem left side microphone not working. Case quality very bad I never used without cover but it have lots of secratech on my case looks like i am using from last three years but it’s only 1 1 month😔

What did you finally do? Keep them or return the last pair you you received from the return? I’m also having the same problem and wish I had known that this was an issue or I never would have purchased them. Thanks!

No.... It was repaired... since it was still under warranty. I didn't repair it from apple but from another authorised reseller shop in Malta (Vodafone). If you bought the phone from apple themselves and it is still under warranty it should be repaired / replaced for free.

Same for me too. Seems like this is part of the Apple experience. By purchasing their product, we’re in agreement with how it works. There’s no place to submit feature requests, so this is the closest you’ll get to voicing out your opinions to other Apple customers.

Most disgusting thing to understand is how deflective support in attempting to resolve situation. For ex. they employ a lot of tricks to route the discussion away from your problem, they do not even track when you state that problem is not solved after repair and 3 hours in communication with apple support, they do not verbally acknowledge the issue you state to them on support phone which based on this support topic has happened to more 5+ customers and they do not say to you that this problem is reported already and there is no fix planned.

this gaslighting is extremely toxic