AirPod Pro Microphone Call Quality

Hi, i read this :

What you’re looking for is another feature added in iOS 15 called Mic Modes. There are three: Standard (how the microphone has worked for years), Voice Isolation (filters out the background noice so the person you’re calling isn’t disturbed by your neighbor moving their lawn; it’s what’s you’re looking for) and Wide Spectrum (let’s put the entire soundscape; useful for things like calling someone from a concert so they can clearly hear the music).

It’s not what comes with this beta firmware. It requires an A12 Bionic processor or newer (iPhone XR/XS or newer).

Anyone mounting iOS 15 beta can do this test please?

Thanks!

Alright, someone else mentioned this before and it seams to work, at least for phone calls (haven’t tested out memos yet). Turn off Phone Noice Cancellation in Settings -> Accessibility -> Audio/Visual.

I called with someone twice and they heard me much better and I was riding a bike in the wind! So I really hope this has done the trick.

With mine, I noticed that taking out either left or right airpod will instantly fix the issue.

It appears to be a Bluetooth issue to me.

If I remove both from the case at the same time and get the "dong" from both ears at the same time, people usually hear me fine. If I get a "dong" from just 1 ear, then they never hear me correctly.

Putting one away and closing the lid, the pulling it back out again will usually fix it. You just have to go back and forth till it works.

They never used to do this, so it must have been either an iPhone update or a firmware update to the AirPod Pro.

Had the same. Luckily I realized it with 40 days left on my 1 year warranty and Apple replaced them with zero hassle. Actually, a very pleasant customer service experience. If it’s too late for you, try updating the firmware. Not all iPhones update firmware automatically and when using the microphone there is a difference in quality with the different settings. Best option: noise canceling and transparency off. Also, to reduce further damage, avoid getting feedback when you have transparency mode on and an AirPod cupped in your hand. Bottom line: if you’re still under warranty, bring them back… Good Luck!

I constantly have phone calls where I can hear the other person perfectly, this includes when the call is routed via my iPad. The MAJOR PROBLEM is that the caller can almost always NEVER HEAR me at all, or they tell me my voice constantly cuts in and out. One friend said maybe you should charge them, when in fact the battery life was fine.

im using AirPod Pro Gen:2 and in New Zealand these cost almost $500.

I’ve just read a reddit thread where some many ppl complained of how defective the microphone’s are on the AirPod Pro and here I see there’s 20,000 people confirming this.

THEREFORE BE WARNED - DO NOT BELIEVE APPLE - AIRPOD PRO’S DO NOT WORK FOR PHONE CALLS

unless your in a quiet room. Their advertising where a person gleefully walks down the street is absolute rubbish and a total lie and basically fake news. I’m a major Apple fan & consumer and I’m extreme upset and embarrassed by this situation and Apple’s total disregard for their consumers.

For anyone experiencing this, there's a good chance the cause is they're fake. Just happened to me.

They even pair, and show in my AppleID devices etc. But handoff between phone and macbook is clunky (needed to unpair from one first, unlike my genuine Airpod Pro 1's which seemlessly transitioned)

The other giveaway is current fakes can't remove the ear tips, and the case can't play the sound from FindMy, see this vid for all differences https://www.youtube.com/watch?v=G_jUsb4GTVo

It's happening to me as well since i bought my Airpod Proc 1st generation. I never pay too much attention to it since i mainly use them as speakers, barely use them to talk or send a voice message, but i noticed every time i try to use the mic it's really hard for the other person to hear me but i thought it was something to do with the other person, not me.

Yesterday i tried to record myself on a voice message many time, an each one of them i barely could hear myself. I did some research and found there is a recall issued that was available up to 3 year after the 1st gen 1 was produced, so its up to oct 2022 since they're made oct 2020.

I went to apple and they said they can't do anything but sell me a new one. But with this experience i don't think i'll go again for another airpod and risk to lose another US270.

So for those still having the issue, if it's a newer version you might have a chance that they replace them, otherwise you'll have to buy a new set of Airpods unfortunately. Not me tho.

I had this problem until I read one of the replies in a forum like this one. It may have been this one. Anyways, the recommendation was to activate voice isolation mode once the phone conversation starts. So I have done that a few times and now the phone just default to voice isolation mode. That has helped.

The microphone service is not as good as I expected still, but I have not returned the AirPod Pro 2 because I have found the sound when I watch a TV show where movie on the iPad is superb. It’s like I’m in a theater and I never go to the theater.

I have to echo the person who said put the microphone into Voice Isolation mode. That fixed it for me. AMAZING difference!

Teve um recall para AirPod pro fabricados antes de out/2020:

https://support.apple.com/pt-br/airpods-pro-service-program-sound-issues

There was a recall on the AirPod Pro manufactured before Oct/2020. Check for it cause you may be able to replace yours.

I took mine to Apple last week and it was replaced due to this issue.

Just add a chat with Apple Chat Support. They asked me to reset my Airpod and it worked

How to reset your AirPods and AirPods Pro – Apple Support (UK)

I hope it will also help some of you.

Reset your Airpods Pro (2C54). It worked for me:

1. Put your ‌AirPods‌ in their case and close the lid.
2. Wait 30 seconds, then open the lid. 
3. On your iOS device, go to Settings -> Bluetooth and tap the circled "i" icon next to your ‌AirPods‌.
4. Tap Forget This Device, and tap again to confirm.
5. With the ‌AirPods‌ case lid open, press and hold the button on the back of the case for about 15 seconds until you see the status light flashing amber. 
6. With the case lid open, place your ‌AirPods‌ close to your device and follow the steps on your device's screen to reconnect your ‌AirPods‌.

And that's all there is to it.

My AirPods Pro have worked well for about 4 months, then transparency mode stopped working. I had them replaced without issues (free of charge). Following this, they worked perfectly for about 2 months and in the last few days people started telling me I sounded muffled. I initially thought it might be related to the latest IOS 14.1 update, but then I realised that it was released on 20 October, so that can't be it. I just reset and re-paired them but, regardless of mode (i.e. transparent or cancelled) it goes muffled/clear/muffled/clear. I'll have them replaced again I suppose (https://support.apple.com/en-nz/airpods-pro-service-program-sound-issues)

Apple has issued a recall for some AirPod Pros manufactured before October 2020 due to sound issues which could include crackling or noise cancellation not working as expected. There is a service bulletin here: https://support.apple.com/airpods-pro-service-program-sound-issues