AirPod Pro Microphone Call Quality

For those with continuing difficulty, I went to an Apple store and asked for a replacement. They said they needed to "test" the airpods first. Turns out, the test was only for the speakers and not the microphone! Who thinks it is appropriate to test the speakers when the stated issue is the microphone?? Anyway, they did replace the airpods and the new pair seems to work. I would recommend going to an Apple store to replace your product, if convenient. It is clear that Apple has no intention of responding to this forum.

Good news for all! I installed new beta firmware version, unpaired and deleted from all my devices and did soft reset on my iPhone 12 mini. After this call calls has been solved! On whatsupp app dont work

[Image Edited by Moderator to Remove Serial Number]

At first, it was enough to do a reset per Apples instructions. When the poor microphone quality returned, the reset did not work anymore. I was able to get good microphone quality back by allowing the headphones to drain the battery fully, clearing my iphone and Mac bluetooth of the headphones, reseting the headphones, then repairing to the iPhone. Works for now but if the issue persists this is untenable. I plan to use the warranty if the microphone craps out again. This is the 3rd time the microphones become useless for me.

I was doubtful but this actually worked for me. I have the AirPods Pro. Was totally ****** off that I paid $250 on some headphones that sound like pure trash . Knockoff headphones from China sounded better.

I was always connecting the traditional way. As described above in method #1

disconnect/ forget the AirPods

set your headphones back in their case

close em

open en back up

bring em close to the unlocked iPhone

the promo pops up

u press the button in the back of the case to connect

and your good to go

the sound went for a 1 to a 7 out of 10

thats a huge difference although not perfect

thanks!!

Now I connect via the Apple way.

Try calling a friend and have the AirPod case open and pods in your ear’s . Go to AirPod settings ( via Bluetooth) . Switch of automatic microphone setting and switch from left only to right only wile asking friend if they hear you . You will find which one of your pods mic is actually working. Then just keep it set on that pod . It worked for me .

Choosing just the left AirPod microphone makes a big difference for me. Before it was weirdly muffled and had strange artifacts.

Worth trying. Test it on voice notes.

I fixed it. I followed someone's advice which is to (a) "Forget the Device", then (b) link it all up again following the Apple instructions and prompts. It then worked clearly for the listener too. All good.

Few months back I noticed that my voice fades in-between during calls, also I tested same by sending voice notes.

I went to Apple store then and they replaced my airpods stating that there is a Quality control program going on with some defective pieces(my 1 year warranty was expired)

I started noticing same after few months with new airpods, and today when I went to Apple store, they tested my airpods and both L & R sides failed their test, but unfortunately the quality program is no longer available and they couldn’t replace for free.

I thought of buying 2nd Gen Airpods Pro, before buying I did same voice notes test with new sample model in store itself and found that mic quality is still not very impressive, I was able to show the same to Apple store representatives and they kind of acknowledged it with new model as well.

Try moving the microphone port away from your earlobes, i.e. rotate upward. Makes a big difference since the Pro has a shorter stem than the regular Airpods.

Switch back to "Transparency" mode while talking on the phone. Then "Noise Cancelling" while listening music.

i agree with you 100 percent.

Ive noticed if i turn noise cancelling off, the recipient on the other end says they can hear me so much better then when noise cancelling was on.

If you switch them to transparency mode, it starts to pick up your voice normally. Not ideal, but at least it's a workaround until they resolve the problem organically.

try changing the bluetooth settings insted of automatically switch airpod select left or right mic, that worked for me i hope it helps you.

Try disable noise cancellation during call

I found how to fix it.

instead of using both microphones, use the mic from only the left mic