iOS 13.2 WHATSAPP push notifications problem

After months of trying, I finally found a way to resolve this glitch. Everything else didn’t work for me previously. Contacted Apple and WhatsApp to no avail. Anyway, try the following:

1. Download WhatsApp Business.
2. Port your account over to WA Business (click continue after opening the app) without deleting the normal WhatsApp.
3. Try to get someone to test send a few messages to your number. WA Business should push out the notifications.
4. Delete your normal WhatsApp and restart your iPhone.
5. Re-download and reinstall the normal WhatsApp from the App Store. Open the app and allow porting of info to take place.
6. And there! Notifications should come in as per normal again on your normal WhatsApp!!!
7. Delete the WA Business app if you have no use for it.

Good luck!!! 🥰🥰🥰

I feel like I'll jinx it by even posting this, but...I tried this last night (switching to WhatsApp Business and then switching back) and so far, it has actually worked for me. I'm getting push notifications again (for WhatsApp at least -- other apps that have had the issue, like Outlook and Slack, are still not getting them but I don't care as much), and the desktop app is working again without WhatsApp needing to be active on my phone. Thank you!!

I have been trying to back up WhatsApp to the cloud, which is ALSO broken for me (I made another post about that issue over here: https://discussions.apple.com/thread/251382818), and I'm still not able to do that, so I haven't been able to try deleting and reinstalling WhatsApp because I would lose all my posts. But letting WA Business "hold" my data for a little while was a great workaround.

Hi!

I've replayed to Veron3218's post (https://discussions.apple.com/thread/250814508?answerId=252684630022#252684630022)

Just follow the steps and hopefully will help you as well.

It's about WhatsApp Messenger and WhatsApp Business Apps.

And yes, I have iPhone 7 128 GB just for the reference. Now all works fine: push notifications on the phone and on Apple Watch as well as web.whatsapp.

Good luck!

https://discussions.apple.com/thread/250814508?answerId=252684630022#252684630022

Veron3218 has a solution worked for me. In summary, use Whatsapp Business and then switch back. This took me less than 5 minutes after suffering with this issue for a month

Same problem I was facing with iOS 13.6 and iPhone 7 Plus, here is how I fixed it

• Reset notification settings of Whatsapp app
• Restart your phone
• Now all your whatsapp notification will make sound as well as notify, for individual as well as group as calls too.

What I noticed if I make the sound OFF, problem started occurring again, - calls, pings are not coming until I unlock the phone and open WhatsApp app.

I have exactly the same issue,

iPhone 7, updated to iOS 13.2 and now I don't receive push notifications for WhatsApp messages.

Have to open the app to see messages come through.

Additionally I noticed that using WhatsApp in a web browser is also broken. It will work if WhatsApp is open on your phone, but the second the screen turns off and the app moves into the background, the connected with the web browser is lost and you can't use it anymore. This is different to how it previously operated.

I have heard reports of iOS13 closing background apps much more quickly than previously, perhaps this is an extreme case.

Thank you Alessio,

I'm hesitant to do that because I don't want to lose any of my conversation history and photos etc.

I realise I can make a backup but previous attempts to do so have failed (simply taken too long)

But I fear I may have no other choice but to delete the app and re-install, as every other thing I've tried so far has not worked.

Thanks for the advice.

It’s not. I have the same issue and thought originally that it was a WhatsApp issue and deleted and reinstalled. It didn’t solve the problem. But I am also not receiving Instagram, Facebook, or Snapchat notifications. I’ve reset my network settings and reset all my settings. It was inconvenient because I had to fix all the location settings and Redo my faceid again. But after all this, I am still having issues.

Facing the same issue with my iphone 7, not getting any notification from any app until i open that app. Checked all the settings and it seems to be correct. Started facing this issue after updating to 13.2.2. Also raised this concern with Apple feedback assistant but they are not even responding to the issue.

I am facing the same issue. If WhatsApp app is closed it does not receive notifications. Right now I am on iOS 13.3 on my iPhone 7 Plus. Very surprised to know it’s been over a month and issue has not been resolved yet?

please respond here if anyone knows the fix.

Which version you are on? I am on 13.3 (I guess its the latest one as of today 12/26) and it still have the same issue?

I do receive notification when WhatApp is open or running in the background. But when it is closed, no notifications for calls or texts.

Did you have to do anything else like deleting and reinstalling the app?

Using an iPhone 7 as well, I have updated to the latest iOS 13.3, updated my WhatsApp to the latest, still not working.

Messages only come in when I open the app. Have tried all methods and checked through all my notifications, restarted my phone as well.

Nothing seems to work at the moment. Additionally, my telegram is not working as well.

Was experiencing this problem too and then realised it was only happening since I turned off cellular data. Switching cellular data back on immediately restored push notifications for WhatsApp.

iPhone 11. iOS 13.3

Few people suggested to delete the app and reinstall should fix the problem. However I could not try it out before I migrated to the new iPhone and WhatsApp is working fine on the new phone (iPhone11) despite being in the same IOS version 13.3

Yes, same here, I tried it all re-install the app, re-installed my Iphone. (from Backup)

Reset/delete the network settings.

nothing solved the problem.

I see some apps I don't receive push msg and some dont seem to have a problem..

???