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Can't login into Apple Music in Mac (late2013) macOS Catalina

Hello everyone!


So I cant login into my account in Apple Music in my Mac.

Steps that I do:


1) Open Apple Music

2) In top bar i click Sign In

3) Enter my apple id and password

4) Click Sign In button

5)... and this modal window is closing and nothing happens.


What i can do with this problem?


iMac 27", macOS 10.15

Posted on Nov 5, 2019 3:22 AM

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Question marked as Best reply

Posted on Nov 21, 2019 4:23 AM

SOLUTION!


There are some terminal commands you can follow (see link for all details): https://appletoolbox.com/cant-sign-in-into-music-or-tv-app-on-macos-catalina-heres-why/#How_to_sign_into_the_new_Music_and_TV_apps


  1. Open the Terminal app on your Mac
  2. Enter sudo -v
  3. When prompted, enter your Mac password and hit Enter
  4. Enter killall -9 accountsd com.apple.iCloudHelper hit Enter
  5. Type defaults delete MobileMeAccounts, hit Enter
  6. Type rm -rf ~/Library/Accounts, hit Enter
  7. Enter killall -9 accountsd com.apple.iCloudHelper hit Enter


You should then be prompted with a message that states “no matching processes found”. Once that message appears, reboot your Mac. This removes all of your iCloud accounts logged into the Mac along with removing them from the affected applications.


After your Mac has finished rebooting, sign into your Mac, and then head over to the following apps and sign in:

  • Music
  • TV
  • Podcasts
27 replies

Can't login into Apple Music in Mac (late2013) macOS Catalina

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