AirPods Pros making crackling static noises

From what I’m seeing on these forums and other forums there is no fix for this issue. I’ve been reading posts of people going through 1-2 replacements pairs with the same issues. Like I’ve said, Apple needs to recall these things and pull them from stores. They also need to give people the options of a refund or waiting until the next generation of AirPods Pro’s comes out.

No sale. Un-paired, re-paired, re-un-paired, re-re-paired, no go. Ditto with putting them in the charging box, etc. Still sounds like someone's crinkling wax paper right next to my right (only) ear. Running the latest iOS.

The only thing that gets rid of the sound is to set the "Transparency" and "Noise Cancellation" to OFF. That "solves" it, but that's only a workaround.

Calling Apple tomorrow.

Just get a refund lol. I wouldn’t even bother with replacement pairs. People are going through 2,3,4 pairs of replacements from some of the posts I’ve been reading. I’m either getting a refund or waiting until the next gen of these things comes out. I refuse to get a replacement pair.

Same exact issue. I can verify by humming. When I hummed it appears that certain frequencies (of my humming) cause the buzzing in both noise canceling and transparent modes but when in “off” mode absolutely no buzzing. Seems software related.

Even with the latest update from Apple, my Airpod Pros are still cracking intermittently. I have reset multiple times based on the below suggestions. I do use them interchangeably on my iMac, my Macbook Pro, and my iPhone - but this should not be causing them to crack, right?

Is anyone else still experiencing this issue?

Like I’ve said, Apple needs to recall these things and pull them from store shelves. They also need to give people refunds on them, if they want a refund. The biggest piece of garbage Apple product I’ve ever bought.

Oh Dear. Im on my second right replacement within 1 year and after 1 week it’s started clicking when I walk.

Massive issues with right earpiece clearly.

Recall Apple recall!

It actually starts to put questions in your mind about switching to another brand which to date I’ve used many apple products. Maybe it’s time. Or at least time will tell if Apple proactively act.

This exactly why I’m not wasting my time with replacements. I keep reading post after post of people with 2-3 faulty replacements. I love Apple products and will continue to be a loyal customer, but they need to recall these, pull them from stores and stop sending out replacements. They need to give people the option of a refund, (even if past the refund period or outta warranty), or wait until the AirPods Pro 2 comes out and exchange for those.

I had this issues and worked through it with Apple support. They ended up replacing the right AirPod for me. The whole experience was as pleasant as working with support can be. That worked for a couple months but the issue seems to be back. It is the worst when I talk, it sounds like a blown speaker. I found turning off the noise cancellation or transparency fixes the issue for me. I am hoping this is a software issue and they can send a fix over the air.

It’s NOT software. It’s hardware. There was a write up about it a couple months back stating that it’s hardware. The only way to correct the issue is to get it replaced. I went through 3 pairs till I finally gave up and went back to my Gen 2’s. And I did just order the new Samsung Buds Live with noise canceling for $169. I’m not at all a Samsung fan but I’m tired of Apple not owning up to their Air Pod Pros suck! This has been going on since last November when it first happens to me. Apple really dropped the ball on this. I’m very disappointed!

I haven’t done anything yet. I’m booking a Genius Bar appointment soon and I’m get a replacement pair. If the replacement pair still makes that static crackling noise, I’m either getting a refund or waiting until the AirPods Pro 2 comes out. I’m not going to the Apple store multiple times to get these things replaced. Apple needs to stop selling these things and admit they screwed up big time with them.

My AirPods Pro were fine for the first few months. All of a sudden, I put on the AirPods and I started to hear the static crackling sound in the left earpiece. I thought it wasn’t going to go away but it disappeared after 2 days. The sound transferred to my right earpiece. I’ve tried leaving my AirPods in the case for awhile and it would still happen here and there. Don’t know what to do at this point. I just hope that the crackling sound will go away.

I finally caved and called Apple support this past Thursday and my replacements are coming tomorrow. There’s no fix for this crackling/staticky issue. It’s not a software or firmware issue. The usual troubleshooting steps don’t work. It’s a flawed hardware issue and Apple needs to step up and admit they screwed up with these things. They need to recall them and pull them from stores. People shouldn’t have to be going through multiple replacements with the same issues.

Yes. I agree 100%. And people also should not have to put a deposit every time to get the replacement part. This is not a wear and tear issue. Is an issue from manufacturer. If I buy an expensive item, I expect that item to have superior quality. This headphones are just some over expensive POS’s

Completely agree with so many of the comments. I have had nothing but Apple products for 15 years with multiple laptops, iPads, iPhones and lots of accessories and home devices. Occasionally there have been issues with some of these (completely understandable as I am in manufacturing and get that things do happen). However up until today I have always been able to take it to an Apple Store and they swapped out the problematic product for a new one. I was told like many others on here that I have to put a deposit down, send the others back and they will let me know once they take a look and determine it wasn’t abuse if they are warranting the product and not charging me. The store had plenty of stock on Airpod Pros but said they were only for sale and not for taking care of long time customers like they have always done in the past and blamed the new policy on COVID. I for years have always paid way more for Apple products and supported the company because of the incredible customer service that I received (even though I didn’t need to very often, but knowing if there was an issue how I would be treated). Apple just became another manufacturer like all the rest with how they are addressing this know issue. Certainly will change mine (and I’m sure many others) view on spending as much as many of us do for personal and our businesses for their product at premium prices.