AirPods Pros making crackling static noises

Update.

They replaced the left AirPod which has fixed the issue. A person there said that others had come in with the same issue.

Sorry, Bill, but this is a hardware issue. It will have to be replaced. Call 1-800-MyApple. Very happy with the way they handled my call. Have a new AirPod in less than 24 hours.

Sending me a free replacement AirPod - they acknowledged once you’ve tried all the resets, etc, if it’s still crackling, it’s busted.

Your AirPods will be under 1 year old so will be covered by warranty, just contact Apple and they will send you a replacement.

Replaced mine, few months ago i did post here about my issue with left airpod. Nothing helped but replacing it.

I took them to the Apple store and they swapped out the ride AirPod for me. Issue resolved.....for now.

Yes. It’s a hardware issue. They MUST be replaced by Apple.

I'm on my 3rd failing set of AirPods Pro (APP). All 3 sets have experienced a popping/clicking sound in one of the earbuds during Noise Cancellation or Transparency modes after a few weeks. All 3 have been updated to the latest firmware and I'm certain 2 of the failure times did not correlate to a software update. I have luckily never dropped any of my APP, cleaned them

with any chemicals, or gotten them wet. The popping/clicking continues even if the tips are removed, but it stops when I turn off Noise Cancellation and Transparency modes. I called Apple support again and they confirmed that this is a known APP software related issue and asked me to wait for an update. My guess would be that noise cancellation and transparent listening are the main reason for the Pro's $100 price premium. If this problem is software related, Apple should have quickly implemented a software update, but 3 months have passed. If the problem is hardware related, Apple should offer refunds or replace them with an updated product and extend the warranty period.

After speaking to Apple support on chat they told me to bring it to an authorized retailer. I took it to the local one (not Best Buy) and dropped it off. They told me it usually takes 4/7 business days for a fix. It was repaired and ready for pick up a day later and are working great. Unfortunately the dude at the counter and my receipt don’t show a detail of what they did, but they are the original ones (not refurbished/new from Apple replacements).

I tried everything and noting worked!

I called apple and they will send another pair, and I will return these ones. They put a hold on my credit card for $180 which will remove when I ship the defective ones. I didn't feel great about this after being an apple customer since 2008 and having so many products with them, but that's the way it works.

I had this same issue with the crackling/static sound on my left AirPod. You can hear it best on voice calls. With music on it's hard to tell. Even with no audio on, just having the AirPods in my ear and moving heard left and right or slightly touching the AirPod you would hear the crackling/static noises. I tired blowing into the AirPod, tried resetting, tried with and without the tips, tried different tips, and nothing helped. At first I just thought maybe it was my ear, but after finding this post, I figured it wasn't just me. Had my wife test it and it does the same for her as well.

I ended up calling Apple Support yesterday around noon and they ended up sending me two replacement AirPods for each the left and right and received it already today at 1 PM! Tested out the replacement AirPods and they work great! No crackling or static noises at all!

If you're having this issue, best thing to do is to contact Apple Support. You'll have to pay $90/AirPod as a deposit, but as long as you ship back the old AirPods, you will get your deposit back. It even comes in a nice package with an easy return labeling.

I had the same issue with my the left Airpod. I just contacted Apple Support and they are sending me a new left Airpod.

Problem solved.

So if you have any issues like these just contact Apple Support.

I’ve replaced both AirPods Pro ear pieces that failed within a month of each other (after 6-7 months use).

The problem I had appears to be a mechanical issue with the AirPods which manifests as a buzzing sound at specific harmonic frequencies via external sounds sources e.g. one only buzzed with external sound at 135hz. I.e. this happened in all modes and with no music being played at the time.

It appears that this issue could be common as one of my son’s ear pieces of his AirPods Pro has started doing exactly the same.

I just read an article form iDropnews (https://apple.news/A2um8mYnZQUCxFk3h1hgOxA) where it shows an update to fix the noise cancellation issue and they specifically state that this new update will NOT fix the popping and crackling issue. That is a hardware issue. I went through 3 pros and I’m loving my gen 2’s.