Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods Pro Ear Tip Fit Test fail (seal is actually good on both sides)

Ear tip test for me got passes on both ears straight away and multiple times with both medium and large tips on first couple days after I got them

However, since then, the left consistently fails the test when I check despite the left bud being just as sealed as the right one with identical sound as the right whether ANC/transparency/off selected. Medium and large tips have same result - left fails the tip test every time. Tried un-pairing from iPhone, resetting the pods the setting up again, but no different.

My thoughts are a glitch in the code for the ear tip test that goes wrong after a few days and a future release will solve.

Contacted Apple Support yesterday who had agreed they have seen reports of this already. They got me to send them a full set of logs from iPhone for analysis then will get back to me once their engineering team takes a look.

Very happy with product generally and no problem with function or sound quality.

But something to keep an eye on...

iPhone XS Max, iOS 13

Posted on Nov 8, 2019 8:30 AM

Reply
Question marked as Best reply

Posted on Dec 27, 2019 3:52 AM

This may sound weird, but I discovered that due to weather changes or what ever my sinuses and/or eustachian tunes have been slightly blocked. I did the breathing exercise where you hold nose and force air to unclog ears. I thought just maybe this was affecting the ear tip test results due to a balanced pressure in ears. And it worked! Tried a few times to test this, and it kept giving me GOOD SEAL in both ears


I think is worth trying to see if others get same results. It’s not the Pros are defective, it’s our ears and all it’s parts responding to weather and pressure changes I believe. I would love to hear if anyone else gets the same results.

116 replies

AirPods Pro Ear Tip Fit Test fail (seal is actually good on both sides)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.