My battery indicator stays at 100% and then will die without warning. Has anyone had this issue? It started doing this within 2 weeks of receiving the watch, the update (6.1) did fix it temporarily and then a couple of days ago, it started again.
Apple Watch Series 5, watchOS 6
I sent my Series 5 into the repair center (well, my Apple Store sent it there) and it bounced back from them after a couple days, saying they couldn't replicate the problem. They were useless. It's like the Apple Watch falls into this gulch, as far as Apple support goes. It's the only thing they can't try to fix in the store, at their own Genius Bar. And they weren't that happy with the Apple repair center either. Before I read about the turn it off for 15 min and then back on again, I had literally tried every single thing except getting a new watch (which the store said I couldn't get, since Apple Care didn't cover a repair when they couldn't find the problem). But I've read about people here who got new ones and it didn't help the problem. I've restored from previous, from scratch, put it in the freezer (worked a couple days), taken it to the Genius Bar three times and talked to support in Cupertino (I pay $500 a year for Joint Venture Business Support) and the only consistent thing I ever got was that it was a software issue. No updates ever helped. My previous four Apple Watches, each of the series, didn't have this problem. But then I did the 15 min off and back on (I can't remember how much it was already charged when I did that. I think I did it when it had said 100% for 24 hours and I knew it would in the next 6 hours just randomly die. I haven't had any problems since then and that's been around 2-3 months ago that I did it. If anything, it uses up the battery a tiny bit faster than it used to.
I found this you tube link. Step 1 is what we are doing by shutting the watch off for 15 min or more. Restart sometimes works but doesn't stay off long enough to drop by much. I have not tried step 3 yet.
https://discussions.apple.com/thread/250840427?answerId=252180855022&replyId=252180855022
Today I had the apple support person on the phone suggest that the phone is at fault for causing the battery indicator to get stuck or register higher than normal. They wanted me to wipe my phone and set it up from scratch to see if that helped. Has anyone tried that? I'd rather just unpair and repair every few days which seems to work for me than have to set my phone up from scratch again unless this is definitely going to work long term.
I'm the person who started this post and I have carefully read every single reply, for which I was so grateful. Since the genius bar basically presented a befuddled and bewildered front. I got rid of the problem by maybe once a month doing the fifteen minute off/on deal, after trying literally everything in Apple's toolbox except for getting an actual new watch. Though now I've read that getting a new watch did not solve the issue. This started with my Series 5. I had all the previous ones with no issue. It started about a month after I got it. So, for now, my only tiny issue is that it drains battery power a little more than before, even though I have, of course, turned off everything possible that could be draining it, per all the usual websites. I just use it to read incoming texts, tell time and to use the timer. These are all heavy usage areas for me. I only have one watch face and it is not animated. I have the turn on with wrist raise turned off. And I am, most definitely, only using the original charger. Though I do now have a collection of them, so maybe I should mess around with changing those out. I use two separate chargers. All my chargers are, of course, pure Apple chargers. And they're all plugged into high-speed plugs. It has been really wonderful to read all these responses and to not feel alone/crazy. Thank you.
I just charge it until it says 100% and the watch isn't warm anymore which it seems to be when it's actually charging. Then I turn it off for 15 minutes leaving it on the table, then it's good to go for a few more days. 🤷♂️
I got through to an Apple tech via chat and he walked me through diagnostics, had me power down my watch and phone, unpair then, etc. My watch has since gone from 100% after wearing it 24 hours now it’s down to 81%. That still seems high when normally by the end of 12 hours it would be down in the 30’s or 20’s. ?? Brought my charger with me to work just in case.
Hasn't worked for me. I started having this problem with with my S5 with watchOS 6.1.2. My watch sometimes gets stuck at 100%, sometimes doesn't (the charge, turn off trick seems to stop that), but it always turns off at a certain percent (right now, always at 66%; previously it was 48%). Attaching the charger boots it up, and it says it's at 66%. Use it for a min, and it shuts down again when it hits 66% again. When this first happened, Apple Support had me send my watch in to them in February to research the issue, and they sent me a new one. That new one shipped with 6.1.2, and I left it at 6.1.2 for a few weeks even after 6.1.3 was released. It worked fine. Then I upgraded to 6.1.3 and the issue came back again. I spent a couple weeks with a really good support guy, which ultimately ended up with me putting the 6.2 beta on it, so that I could send them in and they could downgrade it, in effect wiping it entirely including the firmware, from their own devices. They sent it back (same watch) with 6.1.3 and it worked perfectly again. I installed 6.2 myself, and it still worked, so I considered it fixed. I upgraded to 6.2.1, 6.2.5, 6.2.6, no problem, all worked fine. I installed 6.2.6 on June 1, and it WAS fine. But now three days ago - the problem came back again for no discernible reason. I've tried: unpairing/re-pairing; restoring from a backup; setting up as a new watch; completely wiping my iPhone and setting up as new, then pairing the watch; charing to 100%, turning off for 30 mins, charging up again; and probably other things I'm forgetting.
Thank you! These steps kinda worked for me with one small difference: after powering off my phone and watch for 15 minutes, I turned my watch back on first (letting it fully boot up) while leaving my phone off. Could just be a coincidence since I have no way to replicate this (yet), but, now my watch finally shows a non-100% charge and is ticking down. Phone is back on and things are still fine. Not sure if booting up the watch without a phone connection was the key. Also of note, my watch was out of wifi range when it booted up.
Same problem for me on my series 5. I have tried all the tricks listed above and the only thing that works is turning off the watch and phone for 20 minutes every day after the watch is fully charged, which is a complete pain in the bum. Come on Apple, this really isn’t good enough!
Two days ago, mine just randomly decided to not have the problem anymore, and has been working fine since. Considering this has happened 3 times now with 2 different S5 watches, I'm sure you'll see a post from me again at some point saying it's come back. I just did an update though after the problem went away on it's own, and thought I'd try something different. The Senior Apple Support person I talked to last suspected it may have something to do with either my iPhone (or iPhone model) or something with my iCloud account, so I turned my phone off entirely and kept it off, then downloaded the update on the watch itself and performed the update on the watch itself, with the phone still off. the problem did not re-occur after the update. Not saying that's the fix - may just have been a fluke, but I'll keep updating that way until it doesn't work.
Mine is also still working correctly now following several hard resets, so if you have this issue and you’ve tried a full reset, it may be worth doing it again?
WatchOS 6.1.2
The pair down for 15 minutes or Find My Watch both work.
Im convinced repairing, replacing etc will not fix this. Its something Apple needs to address. For now just doing the power off for 15 seems to be the only real temp solution.
They gave me a new watch. Got it in two days. So far so good on the new one
Have you tried powering the watch down for at least 15 minutes to see if that resolves the issue at least temporarily?
Battery Indicator stuck at 100% All day
