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Battery Indicator stuck at 100% All day

My battery indicator stays at 100% and then will die without warning. Has anyone had this issue? It started doing this within 2 weeks of receiving the watch, the update (6.1) did fix it temporarily and then a couple of days ago, it started again.

Apple Watch Series 5, watchOS 6

Posted on Nov 10, 2019 7:51 AM

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Posted on Jul 24, 2020 5:12 PM

I had the same issue and had tried all of the usual suggested solutions. I then found a tip that I had not seen before and it worked for me (for a week now at least). I'll share it in hopes that it works for others as well.

  1. Turn the power off on the iPhone and leave off for at least 20 minutes.
  2. Turn the power off on the Watch and leave off for at least 20 minutes. I left both off for 30 minutes.
  3. Turn the iPhone on.
  4. Turn the Watch on.

Lo and behold, it worked! The battery went to 65% and ticked down in normal increments without shutting off. I have fully recharged every day since and it the battery continues to work normally. I can't explain why that worked, but I hope it works for others having the same problem.

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205 replies

Mar 4, 2020 1:13 PM in response to Catscanner1234

I agree with this solution. I went thru all of the fixes in January, which finally worked. The past couple of betas did not cause the 100% issue, but yesterday's watchOS beta 3 brought it back. I noticed midday today that it was still at 100%. I turned it off for 10-15 minutes, it came on at 97%, and now after being on 15 more minutes, it dropped to 75% - which is probably where it really was when it said 100%.

Mar 10, 2020 8:41 AM in response to paulcreediii

Hi all -- What are some of your charging and usage patterns? I'm wondering if there is a usage pattern here that is similar across many of the people with this issue.


For me, I wear it to bed for sleep tracking and alarm clock, so before the issue started for me, I used to charge it while I was getting ready for bed, and then I would charge it for a few minutes in the morning while I get ready for the day, never charging it to 100% any time, but for those few minutes in the morning and the evening would get me to where I would need to be. Sometimes I would forget and have to do a longer session to catch up, but not the norm.


Also worth noting that resting it while turned off on the counter for 15 minutes or so after having charged it to 100% seems to be working for me as it has for others.

Mar 22, 2020 12:25 PM in response to sharivg

I'm approaching week 8 of no longer having this issue. I had the watch stuck at 100% several time; I turned off the watch for 30min and replaced my 2 chargers (one fore home, one for travel) with apple OEM wireless chargers and the issue has not come back. I only charge it overnight, while I'm asleep. Somehow I believe not all chargers are the same...

Mar 29, 2020 7:18 PM in response to sharivg

Well, add me as another Apple Watch user with this issue. My first watch too after being an iPhone user for all these years. Purchased on March 11 at Best Buy and noticed this past week, probably 2 weeks after I purchased that the battery wasn't dying at all, at least the watch doesn't indicate this as it shows 100%. Spoke at length with Apple Support twice today and they act like they haven't heard of this issue at all. The lady even ran a diagnostic on my watch remotely. She is forwarding the info to their engineering team for review. I unpaired my watch, did a reset, etc. Crazy stuff! I told them I wasn't going to pay this money for a watch that didn't work. Oh well. It'll get figured out soon enough I hope.

Mar 29, 2020 7:29 PM in response to Braveskins

Nor will anyone hear of this, as I suspect that the few of us who have had issues are coming up with something that Apple employees are not being told about as a collective issue.


I had the same issue and it took months for me to fix the issue after being suggested a fix by someone who used to be a Senior Advisor. After about three weeks since the reset, I decided to shut down the watch after fifteen minutes after noticing the charging speed was not consistent. It went from 100-94%, and eventually charged to 100%.


Honestly, this might just be an issue with people never shutting their watches off, causing some sort of internal issue that builds up over time. It may have occurred in the past but not been as dramatic, but later software updates to make things more accurate only made things appear worse. That our watches have been so dramatically off is just an extension of this, built up over time. The issue is almost certainly in our phones, as those of us who have received new watches still have the new issue appearing.


My best advice is to periodically shut down the watch at least once every two weeks to reset things, and go from there. The last time I reset after a reset, I went about three weeks before I fixed things, so a reset two and a half weeks has now given me any issues as I close in on three weeks.

Apr 10, 2020 12:51 AM in response to sharivg

Richard, in this thread was the first person I could find that suggested the powered off for 15 minute temporary workaround! Kudos to that suggestion. It seems to be the best solution until Apple fixes this. It's not great that this has been going on for several months now. I will say this. I don't know when exactly this started with people really having this issue, but I do know that it DID coincide with how I wore my Watch differently. To monitor my heart rate while I would sleep, I would power it up right before sleep, wear it overnight, then charge it back to 100% in the morning, then put it on, again. It was about a week into this routine that this popped up. Before that (and for years, to be honest) I ALWAYS charged it overnight. I'm wondering if there is something is happening when it's not "Active" for that long that maybe resets how it reads the battery. Maybe charging overnight accomplishes the same thing as powering it off (WITH A CHARGE) for 15 minutes. I do want to mention that I tried leaving it powered off after the power was totally drained for over an hour, and that did NOT fix the issue at all. Hopefully, this helps someone!

Apr 10, 2020 11:11 AM in response to LB Jeffries

Follow up post - I remembered this morning that when I first started sleeping with my Watch on for sleep tracking, that in the morning, the battery dropped more than I expected, even though it was in airplane mode, theater mode, and do not disturb - I think it dropped 10 percent or something. I started this new use pattern on March 20th - according to what I'm seeing on Cardiogram. However, as the next two weeks progressed, it was "using" less and less battery, to the point where it barely dropped at all. To the point where 16 or 17 days later, it was just stuck at the 100% all day long. So in my case, it was a gradual thing, not something that happened all of a sudden. I really feel like this is a calibration issue and that it "corrects itself" either by being off for 15 minutes, or leaving it on a charger overnight, not being used. I'm wondering if this is why Apple is having a difficult time correcting this? I don't think it's a coincidence that this started at the exact same time I changed the way I used the Watch, and was not as sudden change with software update. I'm not sure Apple wants to tell it's customers you need to power it down for 15 minutes for it to correct itself. I was on a pretty lengthy call to Apple and I was told it was probably a software corruption on the iPhone side, but the fact that powering it off for 15 minutes fixes it, albeit temporarily, makes think that's not the case. Regardless, I am REALLY happy to have found this temporary solution to avoid having to set up my phone as new, which is what was suggested to me. Also - I really don't believe all these Watches are broken - which is also a relief.

Apr 16, 2020 11:37 AM in response to sharivg

I purchased my Series 5 watch about 4 months ago. After 3-3.5 months I started having this issue. Watch would show 70%, I'd go workout and 10 minutes in the watch would die and not restart until I put it on a charger. As soon as it hit the charger it would show 50% battery remaining. That night I saw an update was pending for 6.2.1 and installed it that night and assumed the issue was resolved, but it persisted.


It eventually got to a point where it continually showed 100%, even after being off the charger for 24+ hours.


After 2 hours otp with support doing remote diagnostics, unpairing, factory resetting, etc... they put in the repair ticket and issued a replacement. My new Series 5 should be here tomorrow.


Hopefully this new one lasts more than 3.5 months.

Apr 24, 2020 6:01 AM in response to Ktr1011

I have had 3 support calls on this issue. After the first support call Apple had me take my watch in for a "battery reset" which they can only do at a store or service centre. This worked for a while and then it came back. The next two calls were next to useless with the first of those two being the worst apple support experience that I have ever had.

I finally came across this post and after reading all of the comments I tried the turn off for 15 minutes and low and behold that worked. Apple's recommendation is always unpair and repair which you should not have to do every couple of weeks and it does not even fix the issue.

I have to believe that it is a hardware issue as opposed to firmware but of course I do not really know but I do know that after spending a chunk of cash on a new apple watch 5 I am not going to accept that the watch needs a rest every few weeks.

Question, is everyone here using the original apple charger with their watch?

Battery Indicator stuck at 100% All day

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