I purchased my AirPods Pro few days ago and noticed that the lid it can shift left and right along the hinge and kind of creaks if you do it. Not sure if it’s a defect on my unit or just the build quality.
I already changed mine once at the Apple store and the new pair has the same issue.
People who have bought the AirPods Pro, do you have the same problem?
Update and happy new year people. So apple and i had a little chat and they said that loose lid is a quality issue and it is not possible that in any way consumer could have caused it and yet my airpods are out of warranty they are willing to provide me with a new free of cost replacement case i argued that i am not the only one affected and that these are 250$ airpods and if this is an apple issue you cannot charge another 100$ for a quality issue which worsens overtime. Hope this answers everything.
If any queries reach out happy new year
In India they don’t consider this as an issue. In addition to this now I’m facing charge issue. The moment I start using the AirPod the charge drops to 99%. Thought of taking it to customer care but i felt like in India even apple’s customer care is not good.
Certainly, you’re smart enough to not have expected them to send you a replacement without some sort of agreement between parties outlining the cost if they did not receive the faulty unit. So, what was the basis of your argument? That they were going to charge you if they deemed them unrepairable? That simply makes no sense. Were they out of warranty?
AirPods Pro Case Lid Loose
