Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods Pro adaptive EQ and high-frequency warble

The AirPods Pro are so far a bit hit-and-miss for me. Compared to the AirPods 2, I really like the silicone tips that now keep these earbuds in my ears—I had to use after-market add-ons to keep the AirPods 2 in place and sounding decent. I'd like to take advantage of both the Transparency and Noise-Reduction modes of the new AirPods Pro when I'm walking outside or in a noisy restaurant, but the Adaptive EQ screws things up. I'd love to use the features of the AirPods Pro, but just turn off the Adaptive EQ function or, as a compromise, freeze its settings after I've put the AirPods Pro in my ears. Here's the deal:


It seems the Adaptive EQ is doing it's best to figure out what EQ settings will be best for me by listening to the sound in my ear canal. Sure, it seems to work when sitting still, but the Adaptive EQ is always adapting—200 times per second according to Apple's promotional materials. I have to ask: Why? What is the point of changing the EQ up to 200 times per second? Doesn't it make more sense to just set the EQ when the AirPods Pro are inserted and then just leave it there? After all, my ears are my ears and don't really change much. It's not like these AirPods Pro are being swapped around between 200 different people with different ear profiles every second. It's just me wearing them without touching them.


The problem that happens is that, while walking, running, or even chewing food, these actions are causing small movements of either the AirPods Pro, the shape of my ear canal, or both. For example, with each footstep, the AirPods Pro might jiggle just a little bit. The super-sensitive Adaptive EQ seems to detect this as a change in my ear canal and attempts to quickly modify the EQ for that moment—a fleeting moment as the AirPods Pro go right back to their normal positions a faction of a second later.


When it comes to high frequency audio waves, 1/200th of a second is an eternity. While updating the EQ profile 200 times a second might be sufficient for transparently-adapting low frequencies, it's not good enough for adapting high frequencies. The result of this system is that there's this horribly-annoying warble or flutter in the high frequencies that's reminiscent of a worn-out cassette tape (remember those?) or MP3s encoded at really low bitrates with every step I take. If the music has exceptionally clear high-frequencies, like nice cymbals or very airy reverb, then this problem is extremely noticeable. The obvious test: just play back some white noise and try walking or chewing food with either the Transparency or Noise-Reduction modes on—you'll immediately hear the white noise start to flutter as the Adaptive EQ struggles to keep up with the tiny changes that are occurring in the ear canal.


But there's no point in the Adaptive EQ doing any of this. If you turn off the Noise-Reduction and Transparency modes, this also turns off the Adaptive EQ and then audio sounds absolutely fine! There's no weird warbling and audio sounds pretty darned good. I can walk and chew with no ill effects to the audio at all. So adapting the EQ in realtime isn't necessary at all for good sound and it would be a godsend to be able to turn that aspect of the AirPods Pro off—or at least isolate this feature to only the low-frequency ranges where the algorithm can keep up with changes in these longer waveforms.


For the time being, I can only use the Noise-Reduction mode when sitting at my desk in the office. This is a bit handy as it does reduce the ambient rumble in the place (though all high-frequency sounds—like the esses when people talk, for example—still come right through) but that's really the only place I can use it. Short of Apple allowing the option to disable this feature, I think I'm going to have to wait for some better third-party tips to come out, like the memory foam types that will fill more of the ear canal and hold the AirPods Pro more securely in place so they don't move when walking.


Anybody else hearing this problem?




[Re-Titled by Moderator]

Posted on Nov 13, 2019 3:27 PM

Reply
Question marked as Best reply

Posted on Nov 17, 2019 1:03 PM

The Ear Tip Fit Test passes with all three sizes (small, medium, and large), but none of the tips solve the issue. The foolproof solution, as I mentioned above, would be to turn off the Adaptive EQ after the AirPods Pro have been put in the ears. Allow the Adaptive EQ to work for a few moments after the AirPods Pro are inserted so they can determine the correct profile, then freeze that profile until they're taken out again. There's no actual need to be constantly re-evaluating the EQ in the ear while they're being worn. And, like I also said, turning off the Noise-Cancelation and Transparency modes also turns off the Adaptive EQ, and then the problem of the high-frequency fluttering goes away. The audio sounds great then.

Similar questions

113 replies

Dec 17, 2019 11:12 AM in response to OmskInfo

I really hope Apple representatives are reading what you are writing.

You are very good explaining this very annoying issue.

I called Apple and tried to explain the issue myself, but asked him to read your thread as well.

Thanks again for posting, and making me relax a little, knowing this is something not only my picky ears are hearing.

Dec 19, 2019 11:58 PM in response to lindijones

Well, I’m a professional musician and somewhat of an audiophile so I hear pretty well. My airpods have not changed with movement.


I’m nor saying you are crazy, but could have defective ones, they don’t fir correctly in your ear, or your ear canal is a weird shape.


I would forego Airpods Pro and go back to originals or another brand without Adaptive EQ.

Dec 22, 2019 10:03 AM in response to OmskInfo

I’ve tried 3 pairs. All three exhibited a “fluttering” which is exactly how I described it as well. Or “rapid wafting”. It did it for me while just sitting at my desk. Creating a much tighter seal by pressing on the buds made it go away as does turning off noise cancellation but they sound awful with NC off and block 0 noise with almost a seashell like effect of white noise added.


I eventually found that, while both S & M sizes are comfortable And give a “good seal”, I had to use different sized tips in each ear to prevent it from happening in either so small tip in the left ear and medium in the right. The opposite would lead to fluttering in both and using both small or both medium tips would lead to fluttering in one of the two ears respectively. I suggest trying a mix of tips to get it to stop.


I ended up returning them for the 75t’s anyway though. ;-)

Dec 22, 2019 10:15 AM in response to smb8727

I think, with Airpods Pro, much depends on individual ear shape as far as seal, sound, comfort, and staying in ears. I found it best using large tips, not having to push far into ear canal for a good seal.


I guess I’ve been lucky - no fluttering or warbling, stay securely in ears during activity (even tennis) and sound quite good - and I’m a professional musician and somewhat of an audiophile. I love ‘em!

Jan 1, 2020 8:57 AM in response to OmskInfo

What a great description! I had this same issue the whole time I owned my pair.


I am a professional musician. I play multiple instruments, teach over 50 students a week, and I also am a mixing sound engineer. My ears are more sensitive than almost everyone. AND I’m a headphone junkie.


Every time I would listen to music it would sound different. I also noticed that when I watched videos online or played games, it didn’t seem to be as EQ’d. It was very severe when using the music app. I also had issues where there would be an intermittent clicking noise when using one during phone calls. I actually thought the sound quality for music is much worse than AirPods, all because of the headphones manipulating every single song I listened to in different ways. I know these albums very well, often times I even know how to play every instrument.


The convenience of the headphones almost made me keep them, but for that price, they should sound great. I do believe the issues to be all software based, not hardware. I’ll probably be ordering another pair just to make sure mine wasn’t defective.


BUT the bottom line is that either most of the population can’t hear the damage the EQ is doing to the music, or there is a bunch of defective units out there. I had to dig pretty hard to find this thread, so that tells me that we are a minority.

Jan 1, 2020 1:32 PM in response to smb8727

I hate Apple. Previous Airpods were unlistenable. These pros sound quite good, balanced and natural - slight boost in midrange. Higher frequencies could be better, bass could go deeper - but overall very pleasant balance. ANC is effective. If anything, a bit too bright. But I’m enjoying these immensely.


Many variables, ears, and subjectivity with these!

Jan 1, 2020 1:30 PM in response to lindijones

I think like you, we will not have corrections by update. I will test other tips with shape memory to see if there is a difference or not. If it's always the same, I try to wait for real tips different from those of Apple or to sell them and drop it ... I don't hide from you that it really hurts my ***! 279 € (in 3 different brands) to have this rotten or just correct sound by deactivating the noise reduction is just inconceivable!

Jan 7, 2020 10:51 AM in response to KayneGiordano

I've been looking at some of the memory foam tips on eBay, but no real reviews yet so holding off. They range from very cheap to very expensive. Certainly will try at some point - not a fan of the silicone ones as far as comfort, though seal is good. Always used foam tips with other high-end wired Schure earbuds, though they get funky and need to be changed quite often.


let us know if you try any foam tips...

AirPods Pro adaptive EQ and high-frequency warble

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.