Anyone not receiving in app purchase receipts from Apple?

I have the same problem since October 2019.

Try this on iPhone:

1. Open the Settings app. 
2. Tap your name, then tap iTunes & App Store.
3. Tap your Apple ID, then tap View Apple ID. You might be asked to sign in.
4. Scroll to Purchase History and tap it.

Finally tap RESEND

Worked for me with Gmail.

iOS 13.3, settings, Apple ID, subscriptions

“Receive Renewal Receipts. Off><On 

A receipt will be sent to you each time one of your subscriptions renews. Receipts are always available in Apple ID settings> Purchase History.”

I do not remember this setting being here from October 2019 to February 2020. I would have never turned it off. Don’t know what default setting is off or on? Unlike many settings like turn off in app purchases which is buried under screen time content & privacy restrictions. This setting is located in place & way it could be turned off by accident. Just checking your subscriptions. Apple just makes too much money of mistakes through iTunes, App Store, subscriptions by customers.

This is wrong of Apple to do after Apple Card. Forgotten subscription can cost consumers huge amounts of money a year automatically charged to a credit card. Apple is intentionally trying to make customers not get a receipt to not know their subscription renewed & their credit card or Apple Card was charged or their iTunes Card has money taken from it.

It’s intentionally deceptive without Apple even acknowledging what they did to customers for months sending no receipt.

Same with me. It started on or about November 1st, 2019. The receipt emails stopped coming for my iTunes purchases; iBooks, iCloud storage, apps, movies, TV shows, etc., from Apple. Of course I get my notice from my credit card (AmEx) that a charge has been posted by iTunes. The last email receipt I received from Apple iTunes was Oct 30th. Starting with my November 10th receipt I have had to go the my iTunes Account and look up Purchase History and click on the ORDER ID ####### and then hit Resend, to get the receipt to my inbox.

Yes, at least in ITunes (or Music) you can click Order-ID and the order will expand. If this is a payment (not a free app) you will see your invoice address and underneath a Resend link, quite small font size though.

Go to Settings on Apple iPhone. Then click on iTunes & App Stores, then click on your Apple ID view Apple ID, then Purchase History. Under Purchase History you will find all purchases. Click on purchases that were not free $0 & then click on resend receipt at bottom of purchase order. You can also click on your Apple ID under settings then subscriptions but you can’t resend receipt from subscriptions.

Make sure you are contacting the correct Apple Support department. You want to contact billing. I've contacted them twice so far (last month and this month) and both times they told me it's a known issue that is being worked on, but couldn't tell me the ETA to fixing it.

I would also recommend either the email or chat option.

https://getsupport.apple.com/?caller=cups&PGF=PGF63006

Same issue here. Online chat with support a few days ago, and she still didn't acknowledge a problem.

As previous message stated, on iOS, go to Settings app, tap iCloud account, then iTunes & App Store, tap on Apple Id, select View Apple Id, tap Purchase History and then you can re-send your receipts. These do arrive :)

Same problem. It started around the end of October since the last automated email receipt I received was October 17th. If I resend the email receipt it shows up in my Inbox immediately.

This is also affecting iCloud storage purchase receipts, which as far as I can tell, there is no way to resend. Maybe that’s because I use a different Apple ID for iTunes and iCloud, but the issue is affecting both Apple IDs.

i contacted support and they were able to resend my iCloud purchase receipt. They also told me this is a known issue, but when I asked a few people if they were having this problem, they said no. I guess it’s affecting some, but no all.

Joescro, you should be able to find the iCloud storage receipts in iTunes. Launch iTunes, go to Accounts menu, and select View My Account. Once the Account page loads, scroll down to Purchase History. You will see a small blue See All to the right, click on that. You should then see all your purchases chronologically, including iCloud Storage.

When you find the Order you want, click on the blue Order Number on the right. It will show the entire order, and an option Resend at the bottom of the transaction. I have successfully managed to retrieve my receipts this way until Apple gets it together.

Apple Support tell me that this has been recognised and resolved. Receipts should come from 10 Dec onwards.

Same here.

I'd like to add that in case you're using multiple Apple IDs, you may not be able to access either iCloud storage receipts or Mac App Store receipts, or even both. On a Mac, you can solve this by creating a new macOS account for each of the Apple IDs you use. Then, for each user:

1. Open iTunes or the Music app.
2. Click Account in the menubar, then choose View My Account…
3. Scroll down to Purchase History, then click See All.
4. Find the item you need a receipt for, then click the Order ID.
5. Click the Resend button.

I am also not receiving receipts for purchases. I stopped getting them around 10/29/2019. I contacted Apple and they said it was my mail account. It is not. I have gmail with and the address is not blocked, filtered and the messages are not in SPAM. I resent my receipts myself from My Purchase History but I don't want to have to do this everytime. They basically have no answer.

Same here. Invoices stopped arriving at the end of Oct 2019. I've just been on with an Apple Support rep who manually triggered a resend of my last purchase (made this week, but I hadn't received an email), and it arrived ok. Her advice was to get in touch with my email provider and ask if they are filtering the Apple noreply address. I explained that my provider is Gmail so there's zero chance of talking to an actual human, and these emails were arriving just fine until the start of November, to which the reply was "ok! Perfect! Thanks for contacting Apple Support" *Disconnected*.

I emailed Apple Support to have them resend my iCloud storage subscription email and they responded that they know about it and are still working on fixing the issue. I don’t know why it’s taking so long to fix it.

Same problem here.

I just hang up with the Apple Support and the customer service agent confirmed me that Apple is aware of the problem and actually looking to solve it. So, with a little luck, it will be solved anytime soon.