Anyone not receiving in app purchase receipts from Apple?

I have the same problem since October 2019.

Try this on iPhone:

1. Open the Settings app. 
2. Tap your name, then tap iTunes & App Store.
3. Tap your Apple ID, then tap View Apple ID. You might be asked to sign in.
4. Scroll to Purchase History and tap it.

Finally tap RESEND

Worked for me with Gmail.

iOS 13.3, settings, Apple ID, subscriptions

“Receive Renewal Receipts. Off><On 

A receipt will be sent to you each time one of your subscriptions renews. Receipts are always available in Apple ID settings> Purchase History.”

I do not remember this setting being here from October 2019 to February 2020. I would have never turned it off. Don’t know what default setting is off or on? Unlike many settings like turn off in app purchases which is buried under screen time content & privacy restrictions. This setting is located in place & way it could be turned off by accident. Just checking your subscriptions. Apple just makes too much money of mistakes through iTunes, App Store, subscriptions by customers.

This is wrong of Apple to do after Apple Card. Forgotten subscription can cost consumers huge amounts of money a year automatically charged to a credit card. Apple is intentionally trying to make customers not get a receipt to not know their subscription renewed & their credit card or Apple Card was charged or their iTunes Card has money taken from it.

It’s intentionally deceptive without Apple even acknowledging what they did to customers for months sending no receipt.

Joescro, you should be able to find the iCloud storage receipts in iTunes. Launch iTunes, go to Accounts menu, and select View My Account. Once the Account page loads, scroll down to Purchase History. You will see a small blue See All to the right, click on that. You should then see all your purchases chronologically, including iCloud Storage.

When you find the Order you want, click on the blue Order Number on the right. It will show the entire order, and an option Resend at the bottom of the transaction. I have successfully managed to retrieve my receipts this way until Apple gets it together.

Same here.

I'd like to add that in case you're using multiple Apple IDs, you may not be able to access either iCloud storage receipts or Mac App Store receipts, or even both. On a Mac, you can solve this by creating a new macOS account for each of the Apple IDs you use. Then, for each user:

1. Open iTunes or the Music app.
2. Click Account in the menubar, then choose View My Account…
3. Scroll down to Purchase History, then click See All.
4. Find the item you need a receipt for, then click the Order ID.
5. Click the Resend button.

It is January 7 2020. This has not been fixed. I made a purchase 1 January 2020 with store credit. Apple did not auto send a receipt. A receipt was available in purchase history in account section in itunes store. There is a link to resend receipt which does send the receipt to email on account.

Made another purchase on 4 January 2019 with store credit. 3 days later it is still saying pending purchase in purchase history in itunes store account section. No link to resend receipt and no order id.

Apple still has a problem. Had a long chat with apple support with a junior and senior support people. They refuse to accept there is a problem. Apple support people don't seem very smart. Support end the chat which was very rude.

How can this be escalated to even more senior support that can understand the issue? Seems like no one at Apple really care. Maybe best to not buy anything from Apple until this is fixed.

What I think is that it’s only not working for @icloud.com emails. My friend says he has no issue and he is using gmail email.

Same here. No receipts since around October 2019. While another person (last reply, above) replied that they just began receiving receipts (1) again (on January 3rd, 2020). My bank shows this month's pending Apple charges already, and they're also in my Purchases in my iTunes account, but I have not received emailed receipts for these purchases as of today, January 6th, 2020.

Update: Still not receiving receipts automatically I still have to go to my account and resend them.

I did send in a report to apple and did get a case number and response. I also linked this discussion thread to the report.

The first response was the usual "did you check your mail's spam or junk folder"

I replied that there was no filtering problems and that I I had to resend the receipts in order to get them.

The Second response was:

Apple has received other reports of this issue and we are currently investigating. We appreciate your patience while we work to identify and resolve the issue as quickly as possible.

Thanks,

Karl

Apple

So for what it is worth. Apple appears to be working on it.

It’s not the email host. Apple is simply not sending email receipts to our Apple ID emails any more and needs to correct it.

I got my first email receipt today Jan 23, 2020 since October 31, 2019. It took nearly 3 months for Apple to fix this.

This issue seems to be resolved now, with purchase and renewal emails arriving properly. Btw, I just found a new setting at the top of the Subscriptions page that wasn’t there before.

I still haven't received any receipts from them... not for iCloud, not for Apple Music, not for movie rentals, not for app purchases, not for streaming service subscriptions...not since the end of October. Some of these things are business expenses so it's pretty annoying to all the sudden not get the receipts. I wonder what happened to their 10 Dec date.

Same issue here and it’s 3 Jan 2020. How have they not fixed or at least responded to this explaining what’s going on. It’s obviously not our mail accounts. Hope they get it figured out and answer us soon.

Not getting receipts from Apple only for purchases going to Apple credit card on new devices for Apple Care+ January 2020. No receipts since October 2019 for iCloud, iTunes & App Store. Apple isn’t doing anything about this for 3rd month!

Same issue. Last invoice is 30. 10. 2019, to this day nothing else, not even icloud drive or apple music payment. The only email I get id confirmation of purchase so that I can’t refund it within 14 days, but that’s all, no invoice at all. Hope they can at least address this issue publicly so we know iťs their fault.