Anyone not receiving in app purchase receipts from Apple?

I too am having this problem! Stupid Apple... they ask us to go into iTunes/Music to see our purchases and if you use your iPhone, it does not show the actual amount - the tax is missing. Which makes it hard b/c when you balance against your bank account statements you need to actual total amount! I would really like to receive Apple receipts via email.

Well this is pretty crazy. I came looking for an answer to this problem. Had no idea it had been going on so long and for so many people. Added my “Me too” to this. Hopefully they’ll get it sorted ASAP.

Im in the UK just in case that context was any interest to anyone reading.

Hey all, I have a problem that I was curious if maybe tied into this problem, so while it's not exactly on topic I'm still going to ask in case anyone else has experienced this since the receipts problem started.

The Problem is: I have about 4 specific albums which won't load the contents in the music apple on Apple TV, 4, and 4K. The album contents load fine from the Mac either iTunes, or Music, and Music on iOS. Both Apple TVs are running TVOS 13.3, and the Mac is running Catalina 10.15.2, and the iPhone / iPad are on the corresponding 13.3 version of the os.

The Problem I have on the Apple TV(s) is when clicking on the albums to view the contents, I simply get the white screen with a spinning gear, and nothing loads. I've tried a restore / update on both units in case it was bad cache / data, and to ensure I had a clean install of the latest TVOS, however the problem persists, but only with those particular albums.

What's strange is, two of them were purchased before the receipts issue started, 2 were purchased after.

Also, the albums will play via Music on Apple TV either buy requires of Siri, or simply selecting the album, and pressing the Play button on the Siri remote. The issue is simply not being able to load the album info.

Was wondering if anyone else here has experienced this, and if you were able to resolve it. I haven't figure out how to, yet.

Thanks.

Add me to the pile. The last receipt I received from Apple was on Oct 27. I've made numerous purchases since. I will try a re-send but it's obvious by this discussion that Apple simply doesn't give a **** to fix the issue.

I ordered a movie on apple TV and received my first rcpt since Oct. And the email came quicker than before. It use to take 2-3 days. Looks to be resolved. Thanks to all of you that were hammering apple about this.

What has Apple done about not sending them since October 2019 even if they began now for recent purchases January 2020. Honestly all customers need their receipts not everyone knows they didn’t get them or how to resend. Apple needs to resolve what they didn’t do from October 2019 to January 2020.

Same with me. It started on or about November 1st, 2019. The receipt emails stopped coming for my iTunes purchases; iBooks, iCloud storage, apps, movies, TV shows, etc., from Apple. Of course I get my notice from my credit card (AmEx) that a charge has been posted by iTunes. The last email receipt I received from Apple iTunes was Oct 30th. Starting with my November 10th receipt I have had to go the my iTunes Account and look up Purchase History and click on the ORDER ID ####### and then hit Resend, to get the receipt to my inbox.

It might have been fixed. I finally got a receipt yesterday...

Stopped for me on the same date.

Is this a global change by Apple to everyone I guess?

Not getting them either and since we have 6 kids (plus myself and my husband) it's ridiculous to think we should chase down each individual device to see who is spending what.

Everyone knows how to do that. The problem is that Apple stop auto sending receipts at time of purchase. Apple need to fix this.

+1 stopped receiving email receipts October

That works. Thanks. don't know why they have stopped coming through automatically though

yes I have the same issue and I do not know how to solve it. I did not receive them by email anymore since November 2019.

same problem here not received a receipt since October 2019 it's driving me mental thing to do my accounts.