Anyone not receiving in app purchase receipts from Apple?

Forgot to say I use the Danish ISP "one.com" as email provider. And when I press resend the receipt ends up in my email instantly.

I was told by Apple that it was fixed and receipts should go out from 10th. But this has not happened for me - no receipt for iCloud storage on 12th.

It’s not the email host. Apple is simply not sending email receipts to our Apple ID emails any more and needs to correct it.

I got my first email receipt today Jan 23, 2020 since October 31, 2019. It took nearly 3 months for Apple to fix this.

This issue seems to be resolved now, with purchase and renewal emails arriving properly. Btw, I just found a new setting at the top of the Subscriptions page that wasn’t there before.

I have also the same problem since around 1st November. My wife though gets her monthly receipt with her ICloud account connected to the same VISA card. The difference is that she only has an IPhone (don't know which version at the moment) while I have en IPhone, an MocBook Pro and 2 IPads.

I also get her receipt to my email as they are Family Shared, but not my own. I also get other information on email from Apple so there doesn't seem to be some sort of filtering at my end.

I haven't spoken to support yet.

I thought it was just me. I’ve never gotten confirmation mails but I did get receipts. Now the only way I know they’ve run card for payment is if I go into my bank balance. It really messes with tracking my spending. I wish they would just do like other app stores and charge you when you buy not let it pile up into one lump.

I was looking up the same problem here and came across this thread. I stopped receiving receipts as well about mid November of this year. I have not received any since, and that includes my iCloud storage which comes out the 5th, and my subscriptions such as Boomerang, and other purchased items from the App store, iTunes, etc.

I also have Gmail, and have checked / confirmed that nothing was blocked, and nothing had gone into spam.

I also checked my communications preferences on the appleID site, and while I have everything under Messages from Apple turned off, I didn't see any indication those settings were connected with purchase receipts, especially since it had been working all along. I have not contacted Apple about this, as I wanted to make sure it wasn't something on my end first. Looks like this isn't an isolated issue. Has anyone here heard anything from apple about a resolution? Would be curious to know.

Thanks.

yeah i get withdrawals all the time too through itunes, and my telecom provider even confirmed this was fraud. I had to change sim card and my entire bank account to stop it and they didnt do a thing to help me at apple.

So glad I found this thread! I found out yesterday that my son ranked up almost $400 in in-app purchases, since the end of November. I NEVER got a receipt on my g-mail for those purchases, that's why I was clueless. I contacted support and she insisted that the receipts were sent, and game me the same run around (check your spam... ). I use G-mail, I've always gotten receipts. My last receipt dates October 17th (today is December 10th). I told her I did a search, checked SPAM and there were NO receipts. She insisted someone must have gotten into my account and deleted them. Had I have gotten the first receipt, I would be aware of what was going on. More over, he was able to do that using HIS fingerprint on MY account (?!?). He is 7 years old. I got "Subscription Confirmations" but NO receipts.

I have also had this issue, the last email receipt I received is dated in August of this year. This is incredibly frustrating as I have multiple subscriptions to juggle and I need to keep track of these. Apple, please fix this soon.

I had forgotten to mention earlier, that. I still get the security alerts from Apple. I had to login to the iCloud site, and received the typical security alert. Just mentioning this to say, not all email from apple is broken as a whole. only the iTunes stuff. I just thought it was a good confirmation, in case all apple email was broken, or having issues with mail providers. It's not.

I too, had considered calling, but really I don't like dealing with support, as in many cases I know more then they do. However, I do it when needed. I typically feel the same about forums as well, but I decided to watch this to see if someone ever posted a solution, or at least a potential time of resolution from Apple. Either way, glad it's not just me.

Same here. Stopped receiving email receipts for iTunes Store purchases once November hit and just realized it yesterday. Couldn't find a form to email them about it, but the site led me to here. At least I know it's not an issue on my end, I was thinking that maybe because they got rid of iTunes that people that still use it were losing support/features.

Hey all, I was curious if the issue was fixed, or not because I am getting conflicting information here. There was a post saying Apple fixed the issue, and receipts should be good to go from Dec 10th going forward. I'm also seeing posts from people reporting problems still. I made a purchase yesterday (in-app) for the Mac, and while the charge shows up on the bank's site, no receipt from Apple. Usually in my case, when I see the charge, the receipt has come, or comes right after.

Am I right to assume, the issue is not resolved yet? Thanks.