Anyone not receiving in app purchase receipts from Apple?

It usually takes a day or two for the email to go out after a purchase is, but if the charge shows up on your Bank and the purchase shows up in the purchase history as being complete and there's a resend link, then you should have gotten an email by now and it's not fixed.

Thank you, I will keep an eye out. I just hope when it is fixed, the back log of stuff not sent doesn't start flooding email.

As long as I see the charge, and it's the right amount. I'm good. The receipt usually was a sign for me to check the bank for the charge since I don't check every day.

Even when receipts were working, I wasn't a big fan of Apple's payment system anyway. Most everything else I purchase from online, gives you a receipt instantly, and the charge shows up instantly. Apple's has always been: You pay, and then in certain number of days, you see your charge / receipt. It's always worked fine, it's just the way. Apple does certain things compared to the majority of others that irritates me at times. As far as my last purchase, everything is complete. Just waiting now for them to fix the automated receipts problem.

$119.88 a year for iCloud alone from Apple deserve receipt for purchase monthly from Apple not received any automatically since October. Saw something online about this topic which made me notice I hadn’t received receipts for 2 months from Apple.

Apple isn’t publicly announcing there is a problem with receipts. Like they won’t admit all your photos & videos coming from iCloud are no longer in chronological order on devices. There customer service is horrible calling & going to store in person. Receipts just are icing on topping. Apple gets too much money & has no respect for money their paid to even send customers receipts.

Same issue on my side.

I stopped receiving the usual receipt that I need for each iTunes Store purchase.

It is possible to browse the purchase history and manually force a resending but this is very inconvenient and cumbersome.

It is moreover a "security" issue as I would expect to be informed if a purchase is made on my behalf.

Hey, Apple! No receipts. No purchases. I'm cancelling all paid streaming subscriptions and no longer buying in-app purchases. My guess is that this is an attempt on the part of Apple to keep us in the dark in an effort to have us spend more. How else can one explain Apple's non-action after 2 months?

I still haven't received any receipts from them... not for iCloud, not for Apple Music, not for movie rentals, not for app purchases, not for streaming service subscriptions...not since the end of October. Some of these things are business expenses so it's pretty annoying to all the sudden not get the receipts. I wonder what happened to their 10 Dec date.

Same issue here and it’s 3 Jan 2020. How have they not fixed or at least responded to this explaining what’s going on. It’s obviously not our mail accounts. Hope they get it figured out and answer us soon.

Not getting receipts from Apple only for purchases going to Apple credit card on new devices for Apple Care+ January 2020. No receipts since October 2019 for iCloud, iTunes & App Store. Apple isn’t doing anything about this for 3rd month!

Same issue. Last invoice is 30. 10. 2019, to this day nothing else, not even icloud drive or apple music payment. The only email I get id confirmation of purchase so that I can’t refund it within 14 days, but that’s all, no invoice at all. Hope they can at least address this issue publicly so we know iťs their fault.

I too am having this problem! Stupid Apple... they ask us to go into iTunes/Music to see our purchases and if you use your iPhone, it does not show the actual amount - the tax is missing. Which makes it hard b/c when you balance against your bank account statements you need to actual total amount! I would really like to receive Apple receipts via email.

Well this is pretty crazy. I came looking for an answer to this problem. Had no idea it had been going on so long and for so many people. Added my “Me too” to this. Hopefully they’ll get it sorted ASAP.

Im in the UK just in case that context was any interest to anyone reading.

Hey all, I have a problem that I was curious if maybe tied into this problem, so while it's not exactly on topic I'm still going to ask in case anyone else has experienced this since the receipts problem started.

The Problem is: I have about 4 specific albums which won't load the contents in the music apple on Apple TV, 4, and 4K. The album contents load fine from the Mac either iTunes, or Music, and Music on iOS. Both Apple TVs are running TVOS 13.3, and the Mac is running Catalina 10.15.2, and the iPhone / iPad are on the corresponding 13.3 version of the os.

The Problem I have on the Apple TV(s) is when clicking on the albums to view the contents, I simply get the white screen with a spinning gear, and nothing loads. I've tried a restore / update on both units in case it was bad cache / data, and to ensure I had a clean install of the latest TVOS, however the problem persists, but only with those particular albums.

What's strange is, two of them were purchased before the receipts issue started, 2 were purchased after.

Also, the albums will play via Music on Apple TV either buy requires of Siri, or simply selecting the album, and pressing the Play button on the Siri remote. The issue is simply not being able to load the album info.

Was wondering if anyone else here has experienced this, and if you were able to resolve it. I haven't figure out how to, yet.

Thanks.

Add me to the pile. The last receipt I received from Apple was on Oct 27. I've made numerous purchases since. I will try a re-send but it's obvious by this discussion that Apple simply doesn't give a **** to fix the issue.