Level 1

28 points

Airpods Pro wireless charge not working

Is anybody else having an issue with the Airpods Pro not charging wirelessly? When I place it on my wireless charging pad (Samsung, Choetech, and Yootech brands) they all charge it for a few minutes, but then the Airpods Pro stop taking the charge. I've gone through two brand new pairs of Airpods Pro and neither of them work.

I'm pretty sure this is related, but when I open up the case and the pop-up window of the Airpods Pro shows up on the iPhone, the icons of the Airpods buds will flicker between showing a normal battery status and then a red exclamation mark.

I've reset both sets of Airpods Pro. At the time both were on the most current firmware (584, 588).

As I've stated, I've gone through two brand new pairs (both bought from the an Apple Store one week apart) and both show these issues. I'm going to return this pair and just wait till all the bugs are sorted out.

Posted on Nov 15, 2019 2:13 PM

Top-ranking reply

vcsoares42

Level 1

4 points

Posted on Jan 2, 2020 5:42 AM

Hi! I was also experiencing this problem. I found the following article online and it worked for me. After placing the case lid away from the center wireless charging is working just fine. https://support.zagg.com/hc/en-us/articles/360025854672-How-Do-I-Charge-My-Wireless-Apple-AirPods-with-the-mophie-charge-stream-pad-

View in context

Similar questions

72 replies

Shanesnh

Level 4

1,745 points

Jan 28, 2020 11:59 AM in response to hazarjast

I just charge it w/ lightning. I have 100% given up on the wireless charger and focused on a bigger problem which is this large issue with the noise canceling since the 2B588 and (now removed) 2C54 firmwares.

https://discussions.apple.com/thread/250887615

Mods: Not speculation; ongoing AppleCare case.

MrBill3

Level 10

104,410 points

Nov 17, 2019 1:32 PM in response to fasheezy

fasheezy,

Unfortunately I do not charge wirelessly, so I'm no help there. Sorry.

Nov 21, 2019 8:51 PM in response to fasheezy

I’ll order the same ones and give them a try. I’ll report after I test them.

Ericadz

Level 1

4 points

Nov 25, 2019 10:08 AM in response to fasheezy

Interesting, I have yet to experience this issue with my AirPods Pro on my Nomad charger.

Nov 25, 2019 6:38 PM in response to luisvilla1993

Same thing happens with the Yootech Charger. It randomly stops charging. It took 2 hours to go from 60% to 90% which doesn't seem right.

brette68

Level 1

24 points

Dec 6, 2019 4:45 PM in response to fasheezy

Exact same experience with a new Anker charger pad, which has no problem charging iPhone X, light goes on APP case briefly, then case doesn’t charge no matter how long they’re left.

fasheezy Author

Level 1

28 points

Dec 7, 2019 8:08 AM in response to brette68

I wonder if Apple will ever address this. I feel like more people aren’t speaking up about this because they charge via cable. Ugh.

Dec 10, 2019 4:11 PM in response to brette68

so when you tap on the case, there is not a red led showing up ?

sang276

Level 1

8 points

Dec 14, 2019 10:23 AM in response to fasheezy

I meet same problem with Samsung Dual wireless charge. It’s stop un few minitues and hot. Were you fixed ?

fasheezy Author

Level 1

28 points

Dec 14, 2019 4:34 PM in response to martinvan

Sorry but this is not a solution. The APP are supposed to charge wirelessly. Not with a wet towel or fans. I can’t believe something so basic and seemingly widespread is not getting more visibility.

Dec 18, 2019 11:36 PM in response to fasheezy

I know that’s not a solution but it’s proving the overheating theory. So at least we know the issue

fasheezy Author

Level 1

28 points

Dec 19, 2019 2:29 PM in response to martinvan

How long before Apple actually addresses this though? This is nuts that more people are not finding the same problem. But again I think most people are just plugging in to charge.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Airpods Pro wireless charge not working