Bootcamp ACPI_Bios_Error Windows 10 installation

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Level 1

12 points

Bootcamp ACPI_Bios_Error Windows 10 installation

Hi all,

I was running Mojave on a Macbook Pro13,2. I had Windows 10 installed for gaming and one day I ran out of power. After reboot and trying to boot into Windows again I got a blue screen ACPI_BIOS_ERROR since then all **** broke loose.

I tried several time to reboot. Nothing.

There are one/two other threads on this board but they did not help me.

This is what I did:

Remove Windows Bootcamp and reinstall - no success
Use windows 10 (64) 1607, 1809, 1903. 1909 - no success
Use windows 8 (64) - no success
Reset SMC / VRAM multiple times - no success
updating to Catalina (I am now on Catalina) and try all again - no success
using diskutil + unetbootin to create a windows boot usb - no success
note: I tried several USB windows boot sticks every time I get the ACPI bios error so I have no chance of installing any windows anymore
playing around with clover or how this tool os called so somehow patch acpi - no success / not really know what I am doing here
mounting EFI disk0s1 no windows folder only APPLE so I even copied one there from somewhere - no success
removing filevault and try all again - no success
removing SIP by command+r at boot and terminal: csrutil disable then editing the bootcamp info.plist to add supported model via xcode to get 'create bootdisk' option back - no success for acpi error

I can't even get into recovery tools to 'repair' windows via usb boot stick! crazy!

Bootcamp installs windows then on first reboot acpi bios error so it leaves the bootcamp partition but empty as it never gets past that first reboot.

Help?

MacBook Pro 13", macOS 10.15

Posted on Nov 18, 2019 4:54 AM

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Answer 1

Loner T

Level 9

59,477 points

Nov 19, 2019 6:22 PM in response to kenobi9

This looks fine.

Can you check About This Mac -> System Report -> Power and look at Battery Health?
Can you run a detailed test using How to use Apple Diagnostics on your Mac - Apple Support?

Also, check if any programs in Exchange + Repair Extension Programs - Apple Support apply to your specific model.

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Answer 2

Loner T

Level 9

59,477 points

Nov 18, 2019 10:45 AM in response to kenobi9

Backup your macOS installation via Time Machine.
Erase your 'whole' internal disk.
Install a new copy of macOS Catalina or Mojave. Mojave is preferred.
Install Windows, without any external storage connected.
Test Windows.
If Windows is functional, restore your files from TM backup (not a full restore).

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Answer 3

Loner T

Level 9

59,477 points

Nov 24, 2019 7:08 PM in response to kenobi9

W7 will not work on a 2016 Mac.
W8.1 may work, but you will run into driver issues.
W10 should work.

At this point, if you get ACPI errors, I suggest running hardware diagnostics and taking it to the nearest Apple Store or AASP.

If the Windows device drivers sent 'bad' commands to the underlying SSD, when losing power, the steps we have tried are not helping diagnose the issue.

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Answer 4

kenobi9 Author

Level 1

12 points

Nov 19, 2019 5:42 AM in response to Loner T

Hi Loner,

thanks for your your suggestions.

I backed up via time machine and deleted everything via command+r

then reinstalled catalina (this took forever)

I installed windows via bootcamp + tried via several USB start sticks

No Success! Still always the same error!?

I am desperate - what is going on? It worked before for years why suddenly

I can't install windows anymore...

Please help?

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Answer 5

kenobi9 Author

Level 1

12 points

Nov 19, 2019 7:05 AM in response to Loner T

What I mean is:

I used your method - no success

then also tried a USB stick with windows installation + Bootcamp windows drivers (I restarted pressed "option key", chose EFI (from USB) and again I got ACPI BIOS error.

No matter what I do it is always ACPI BIOS Error.

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Answer 6

Loner T

Level 9

59,477 points

Nov 19, 2019 2:12 PM in response to kenobi9

Can you post the output of

diskutil apfs resizeContainer disk0s2 limits

Here is an example...

diskutil apfs resizeContainer disk0s2 limits 
Resize limits for APFS Physical Store partition disk0s2:
  Current Physical Store partition size on map:   1.0 TB (1005000302592 Bytes)
  Minimum (constrained by file/snapshot usage):   371.6 GB (371581779968 Bytes)
  Recommended minimum (if used with macOS):       382.3 GB (382319198208 Bytes)
  Maximum (constrained by partition map space):   1.0 TB (1005000302592 Bytes)

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Answer 7

kenobi9 Author

Level 1

12 points

Nov 19, 2019 2:42 PM in response to Loner T

yup here we go:

Obiwans-Toaster:~ kenobi$ diskutil apfs resizeContainer disk0s2 limits 
Resize limits for APFS Physical Store partition disk0s2:

  Current Physical Store partition size on map:   500.0 GB (499963174912 Bytes)
  Minimum (constrained by file/snapshot usage):   23.9 GB (23924310016 Bytes)
  Recommended minimum (if used with macOS):       34.7 GB (34661728256 Bytes)
  Maximum (constrained by partition map space):   500.0 GB (499963174912 Bytes)

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Answer 8

kenobi9 Author

Level 1

12 points

Nov 19, 2019 6:33 PM in response to Loner T

Hi yep here is the battery info + I am running the diagnostic now:

Battery Information:
  Model Information:
  Manufacturer:	SMP
  Pack Lot Code:	0
  PCB Lot Code:	0
  Firmware Version:	901
  Hardware Revision:	1
  Cell Revision:	3922
  Charge Information:
  Charge Remaining (mAh):	3440
  Fully Charged:	Yes
  Charging:	No
  Full Charge Capacity (mAh):	3440
  Health Information:
  Cycle Count:	785
  Condition:	Normal
  Battery Installed:	Yes
  Amperage (mA):	0
  Voltage (mV):	12897

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Answer 9

Loner T

Level 9

59,477 points

Nov 19, 2019 6:39 PM in response to kenobi9

You have a couple of missing parts, but as long as you can see them, you do not need to post them. Here is an example.

Battery Information:

  Model Information:
  Serial Number:	F8Y90830JXQJ7PYAQ
  Manufacturer:	SWD
  Device Name:	bq20z451
  Pack Lot Code:	0
  PCB Lot Code:	0
  Firmware Version:	901
  Hardware Revision:	2
  Cell Revision:	1876
  Charge Information:
  Charge Remaining (mAh):	4686
  Fully Charged:	No
  Charging:	No
  Full Charge Capacity (mAh):	5045
  Health Information:
  Cycle Count:	30
  Condition:	Normal
  Battery Installed:	Yes
  Amperage (mA):	-674
  Voltage (mV):	12509

You may want to download Coconut Battery and check the charge retention. If it is below 80%, the battery may be an issue.

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Answer 10

kenobi9 Author

Level 1

12 points

Nov 20, 2019 7:21 AM in response to Loner T

Hm are you sure we're looking in the right direction here?

I am thinking it could be Bootcamp no correctly supporting win10 in some way atm?

I just wonder why not even when I EFI boot from an external USB stick I can not even get into

Windows recovery etc. It is always immediately ACPI_BIOS_ERROR.

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Answer 11

Loner T

Level 9

59,477 points

Nov 20, 2019 7:59 AM in response to kenobi9

kenobi9 wrote:

Hm are you sure we're looking in the right direction here?

Yes. All indications point to power issues. See https://docs.microsoft.com/en-us/windows-hardware/drivers/kernel/acpi-driver for reference. Does it make any difference if you connect the power adapter and try to install Windows?

I am thinking it could be Bootcamp no correctly supporting win10 in some way atm?

If Bootcamp installer comes up, then BC is not the issue.

I just wonder why not even when I EFI boot from an external USB stick I can not even get into

Windows recovery etc. It is always immediately ACPI_BIOS_ERROR.

There is an issue with Power-related devices on your Mac.

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Answer 12

kenobi9 Author

Level 1

12 points

Nov 20, 2019 10:32 AM in response to Loner T

"If Bootcamp installer comes up, then BC is not the issue."

Not sure it comes up but never completes - I mean I don't know what the thing does - on first reboot, its ACPI BIOS ERROR. Then it leaves the Bootcamp partition there but empty.

Could it be that the switch from HFS+ APFS in newer macbooks could cause this?

Hm I tried installations mostly with the Macbook being plugged in power supply - sometimes without (on battery) - in both cases it is again ACPI BIOS Error showing up.

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Answer 13

Loner T

Level 9

59,477 points

Nov 20, 2019 10:52 AM in response to kenobi9

kenobi9 wrote:

"If Bootcamp installer comes up, then BC is not the issue."

Not sure it comes up but never completes - I mean I don't know what the thing does - on first reboot, its ACPI BIOS ERROR. Then it leaves the Bootcamp partition there but empty.

Do you see the partition selection screen?

Could it be that the switch from HFS+ APFS in newer macbooks could cause this?

If you are able to partition the disk via BCA, then HFS+ vs APFS is not a factor?

Hm I tried installations mostly with the Macbook being plugged in power supply - sometimes without (on battery) - in both cases it is again ACPI BIOS Error showing up.

Interesting. This is a bit of work, but instead of Windows, are you able to install Ubuntu and verify that it works properly?

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Answer 14

kenobi9 Author

Level 1

12 points

Nov 20, 2019 4:35 PM in response to Loner T

Loner T wrote:

kenobi9 wrote:

"If Bootcamp installer comes up, then BC is not the issue."

Not sure it comes up but never completes - I mean I don't know what the thing does - on first reboot, its ACPI BIOS ERROR. Then it leaves the Bootcamp partition there but empty.

Do you see the partition selection screen?

No there is a popup where macOS ask me to authorise changes to the computer. I enter my password then the machine restarts. the next thing I see is the Windows icon. Then boom bluescreen ACPI BIOS ERROR.

When I turn the macbook off and plug a windows USB boot stick in on power up, after I select EFI boot, same thing Windows icon for a while then boom ACPI BIOS ERROR and automatic restart.

ould it be that the switch from HFS+ APFS in newer macbooks could cause this?

If you are able to partition the disk via BCA, then HFS+ vs APFS is not a factor?

looks like the partitioning is working only after first reboot bluescreen and restart then it boots into macOS. The Bootcamp partition is still there but empty.

m I tried installations mostly with the Macbook being plugged in power supply - sometimes without (on battery) - in both cases it is again ACPI BIOS Error showing up.

Interesting. This is a bit of work, but instead of Windows, are you able to install Ubuntu and verify that it works properly?

I will try installing ubuntu - then post here.

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Answer 15

kenobi9 Author

Level 1

12 points

Nov 23, 2019 12:06 PM in response to Loner T

I found these Kernel extensions installed on my mac with ACPI stuff can I change or modify them in a way to solve the ACPI BIOS ERROR bluescreen on windows install?

Obiwans-Toaster:~ kenobi$ kextstat
Index Refs Address            Size       Wired      Name (Version) UUID <Linked Against>
   12   33 0xffffff7f8138e000 0x9000     0x9000     com.apple.iokit.IOACPIFamily (1.4) 3E8E9870-2E41-33F6-ACBF-35DDC08F22B5 <8 7 5 3>
   15    2 0xffffff7f82e68000 0x9c000    0x9c000    com.apple.driver.AppleACPIPlatform (6.1) F5A615E4-D5B8-3E06-A29F-F79EA07A15EF <14 13 12 8 7 6 5 3 1>
   45    0 0xffffff7f82f0d000 0x7000     0x7000     com.apple.driver.AppleACPIEC (6.1) 3554D497-E463-33D7-A342-AF0DE780B3E2 <44 43 18 15 12 8 7 6 5 3 1>
   48    0 0xffffff7f82f17000 0x4000     0x4000     com.apple.driver.AppleACPIButtons (6.1) 68E83114-84B1-343A-8BA9-C747F745BF2F <43 18 15 12 8 7 6 5 3 1>

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Bootcamp ACPI_Bios_Error Windows 10 installation

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