AirPods Pro have a strange smell on its silicone tips, is that safe?

I got My new AirPods Pro when it is published. When I receive it, I got a strange smell when I open the case. The small is chemically and strong. I think it‘s new and it will gone after days.


But it doesn't after 10 days usage. And the smell is still strong. I think it will not gone easily.


Then I found the smell is mostly come form the silicone tips not the case.


I use this AirPods Pro almost 8 hour/day. Is this smelling tips safe for a long time usage?


I must say actually I like this silicone tips they are soft and work well for the noise canceling. If the odd smell is not unhealthful. That‘s fine for me.


iPhone 11 Pro Max

Posted on Nov 19, 2019 6:51 PM

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Question marked as Top-ranking reply

Posted on Feb 16, 2020 7:11 AM

Similar issue here, and it is definitely the case. I've done the following to test/confirm:


  1. Contacted Support about the issue and got them to send a replacement case and new set of silicon tips
  2. Separately, I had requested another set of replacement tips (so I have one to act as a control)
  3. First set of tips: I used them as normal--leaving them on the AirPods Pro when charging in the case.
    1. Within 24hr, these had the horrible VOC/blueberry smell
  4. Second set: I removed them before charging so they have never gone in the case
    1. Still no smell after 2-3 days (side from a very slight silicon smell they started with)


The Senior Apple Support representative said she had never heard of the issue, it is not in her documentation, and that more people need to contact them about it if they are having issues. So, again if you have not contacted Apple Support about this, please please do.



Just to confirm it is the tips absorbing VOCs/the smell from the case, I have repeated steps 3 & 4 a few days--and while the tips have a slight silicon smell, they have not picked up the horrible VOC/"blueberry" smell.

80 replies

Dec 16, 2019 11:59 PM in response to Cloud.Liu

OK, I decided to give my Airpod Pro's another go today and that smell was overpowering. So I took my Airpod Pro's back and got a refund. Got another pair of Airpods Gen 2's.


The reason I decided on the Pro's was because my old Gen 2's weren't charging properly anymore, seeing they needed replacing, I thought I would upgrade to the Pro's.


Anyway, I opened my new Airpod Gen 2's, there is a bit of a new smell on them, but not that full on, lingering chemical odour, that the Pro's have. Also I suspect the slight new smell on the Gen 2's will dissipate because my old ones didn't have a smell at all.


But even though the Airpod Pro's did have better sound quality for music listening and fitted more securely in the ear, that smell was just too much. I still have a headache, plus my ears still feel a bit inflamed from those soft tips. I dont know if that was a chemical reaction or what.


May I say as a cyclist, whilst riding, I found the overall functionality of the Gen 2's are much simpler to operate in comparison to the Pro's, both as a communication tool, (just the taps are easier than trying to operate those sensors) and not to mention I can hear "real" background noise whilst listening to music, not the backgound noise transmitted via pick up by the microphone in transparency mode, the noise cancellation and transparency are not cycling friendly. I need to hear real surroundings for safety on the road.


All in all, if it wasnt for that awful smell, I would have kept the Pro's just for general use and then purchased another pair of the Gen 2's for cycling when the budget permitted.


Well, it was all a learning curve. Never tried noise cancellation earpods before, they worked really well in that respect, able to block out the world and have a great music experience, very impressed. So I really learned something. I'm glad I tried the Airpod Pro's...so thank goodness for Apple's 14 day open box refund policy otherwise it would have ended in tears.

But unless the smell issue is resolved in future models, I wont be puchasing another pair of Airpod Pro's.

Mar 7, 2020 3:17 PM in response to JoshD

Hey @JoshD. I’m so glad that charging with the lid open is helping you. As I wrote in my original post that is what I have been doing but the smell isn’t going away. Also, when I got my replacement case the case was just fine with no smell. I still believe that the smell is coming from the earpieces and possibly from the silicone eartips because I received some new tips from the Apple store which were packaged separately from the case in a separate box and they also have a strange smell. I also found a website that tears down the airpods pro which shows a lot of glue inside of the earpieces which makes me wonder if the glue is offgassing and makes the already smelly silicone even worse.


I also saw a post on reddit about the “nail polish smell” and they also suspect it is coming from either the glue or the silicone eartips:

https://www.reddit.com/r/https://www.ifixit.com/Teardown/AirPods+Pro+Teardown/127551


https://www.ifixit.com/Teardown/AirPods+Pro+Teardown/127551


Dec 17, 2019 1:49 AM in response to austincppc

Yeah, as I mentioned earlier I ended up getting the normal pods again. They still have that new smell of the chemical, but not nearly as noticeable. I really had to take a big sniff to notice it. I think it will go away because the normal AirPods don’t have that silicon/plastic tip. I wonder if these tips on the AirPod Pro’s actually absorb the original smell in the case and augment it because of the absorbent structure of the tip. It may hold onto the smell forever therefore the smell in the case never goes away, they just keep cross contaminating each other. If my old normal AirPods had this smell to begin with it just dissipated over time because it didn’t have a substance in the case for the smell to attach itself to. I had my old pods for 16 months and never even noticed a smell to begin with. The Pros were overwhelming, as soon as I opened them the smell hit me. Anyway I didn’t want to take the risk of keeping them just in case the smell didn’t go away.

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AirPods Pro have a strange smell on its silicone tips, is that safe?

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