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Cloud.Liu Author

Level 1

24 points

AirPods Pro have a strange smell on its silicone tips, is that safe?

I got My new AirPods Pro when it is published. When I receive it, I got a strange smell when I open the case. The small is chemically and strong. I think it‘s new and it will gone after days.

But it doesn't after 10 days usage. And the smell is still strong. I think it will not gone easily.

Then I found the smell is mostly come form the silicone tips not the case.

I use this AirPods Pro almost 8 hour/day. Is this smelling tips safe for a long time usage?

I must say actually I like this silicone tips they are soft and work well for the noise canceling. If the odd smell is not unhealthful. That‘s fine for me.

iPhone 11 Pro Max

Posted on Nov 19, 2019 6:51 PM

Top-ranking reply

wlimfy62

Level 1

4 points

Posted on Dec 2, 2019 5:41 PM

I believe it’s the rubber tip. I checked the other sizes of rub tips they are having the same strong chemical smell. Please raise the this issue to Apple to check if the product is safe for use. I am going to call them real soon as I am concerned with the chemical smell will cause any ear problem.

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80 replies

JoshD

Level 1

89 points

Nov 22, 2019 12:47 AM in response to Cloud.Liu

Sorry to hear that didn't work. If you're within the 14 day return period maybe consider returning them? I'm going to try repurchasing in a few weeks and hopefully they've debugged this.

Cloud.Liu Author

Level 1

24 points

Nov 27, 2019 4:30 AM in response to JoshD

I think it's not just me got this problem, let's find out how many we are and let Apple know this.

Nov 27, 2019 8:04 AM in response to Cloud.Liu

Same stuff here. The odor is overwhelmingly annoying.

Dec 4, 2019 7:02 PM in response to Cloud.Liu

google Led me here, I just got my AirPods pro a week ago and the smell is crazy! Can’t stand it. Considering to return these.

Thank you guys.

Dec 5, 2019 9:40 AM in response to Cloud.Liu

One more same problem here. Hope for an answer from apple. This smell is quite disturbing and I am getting worried a bit, if it could cause any health issue.

infinkc

Level 1

12 points

Dec 6, 2019 4:52 PM in response to hyungwoo112

Also have the smell, it bothers me a lot. Been charging with the case open to minimize. What is causing it?

sallenmd

Level 4

1,142 points

Dec 8, 2019 2:48 AM in response to sperber

Sounds like acetone, which you are consuming daily anyway if you eat fruits or vegetables. Don't lose sleep over it from a safety standpoint.

Dec 13, 2019 7:26 AM in response to Cloud.Liu

the human body temperature acts on the silicone ear tips this smell appears. other headphones without problems, only airpods pro have poor quality rubber (((

parsa225

Level 1

4 points

Dec 16, 2019 4:24 AM in response to Cloud.Liu

I'm gonna be crazy about this issue.

is it healthy?

Cloud.Liu Author

Level 1

24 points

Dec 16, 2019 4:42 AM in response to Surfa.Rosa

Surfa.Rosa wrote:

Has anyone had a pair for a while? Does the smell go away?

I got it as long as it was published and I am trying to get off the smell every day...every day!!!

KyleMali

Level 1

4 points

Dec 18, 2019 9:55 AM in response to Cloud.Liu

Any update for the bad smell of silicon tips.. what type of silicon tips they use on on airpods.. is it safe..

JoshD

Level 1

89 points

Dec 18, 2019 8:54 PM in response to FlorenceYL

I've been airing mine out for about 3 weeks now. Only a very slight improvement. I'm likely going to try and swap for another pair to see if they've fixed the issue.

Cloud.Liu Author

Level 1

24 points

Dec 19, 2019 1:10 AM in response to allinspite

You got it.

More and more ppl now understand How & Why the odor come out. Are you? Apple? Don't play dumb with us. Fix it!

Dec 26, 2019 4:45 AM in response to Cloud.Liu

same here. the smell is killing me and now my ears have this weird smell too. apple HAS to do something about it. other than that the airpods pro are just amazing :)

Jan 6, 2020 12:27 AM in response to Cloud.Liu

Hi i have smelt this issue too

AirPods Pro have a strange smell on its silicone tips, is that safe?