There is a cracking/popping sound when I play music/video using the mbp speakers, and jump to next song/video

I just got my 16 inch macbook pro. There is a cracking/popping sound when I play music/video using the mbp speakers, and jump to next song/video. Is this hardware or software issue?


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MacBook Pro with Touch Bar

Posted on Nov 21, 2019 7:27 PM

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Posted on Apr 1, 2020 11:53 AM

I've had the same mpb speaker pops with my MacBook Pro 16 (OS 10.15.3) and since I've upgraded it to the newest OS version 10.15.4 that was just released I no longer have the issue. It appears Apple may have fixed the issue with the latest version of Mac OS.

Try upgrading to 10.15.4 and see if the problem is fixed.

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230 replies

Feb 10, 2020 6:02 AM in response to kaplangibi

I hope you guys realize that this is community, self-help type of forum and complaining here doesn't do anything? You must contact Apple and open support tickets, so they know the scale of the problem.

In my case I had the issue first day with YT, but then, it went away. I don't use pro audio software.

These speakers are incredible for what they are, but they are not pro grade speakers and anyone assuming that doesn't know anything about sound.

As much as this is annoying and frustrating to have this type of problem in so expensive equipment, Apple has not been producing quality hardware for many years so nobody should be so surprised.

It is like buying top class Mercedes. You have nice looking car with similar problems you will find in new Toyota. But since you can afford Mercedes you won't worry about that, just drop it off for repair.

Can you guys afford not to worry about this luxury item? Because for work, there are many other pro-grade brands/models.

Apr 20, 2020 6:18 AM in response to daz800

Don't you all have a 14-day-no-questions-ask-give-back-guarantee from Apple? As to my best knowledge, Apple offers this worldwide for any purchase. Buy, test, if the issue is there, return at zero cost - can be done within one day of purchase. Am I missing something here? Given that guarantee from Apple I can partly understand Apple's reluctance to take the hardware back at a later date. Why to delay the testing?

Apr 24, 2020 10:47 AM in response to vincent.young

Hi Guys, I did have issues with my first two MacBook Pro 16"'s. The third one that came after fighting with Apple, is perfect. Even with the latest 10.15.4 update, which started the popping for me. Prior to 10.15.4, I did not have any issues at all. This was two machines that update broke, so I have had more exposure to many different machines as compared to the rest of you. I have just followed the steps (with that awful song! :) ) and I did not hear any popping or untoward noises. I tried it many times as if I would have heard it, this machine would have been going back too.

Apr 25, 2020 5:05 PM in response to daz800

"LOL! I can only offer what Senior AppleCare advisors are saying to me on the phone."


I'm not telling you not to believe them. I'm saying that as a forum you're saying what THEY SAID but there's no facts or proof of the conversation you had with Apple. Until there's a public statement of hardware defects then a conversation you had on the phone with Apple cannot be used as influence here since there's no way to verify this. There's always a chance there were some models that were shipped out with defects but this is in no way a widespread hardware issue especially since I and few others here have stated our machines are no longer popping in sound after the update.

I'm certain you will find you a nice machine be it a different Mac or a Windows machine to satisfy your computing needs. Good luck.

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There is a cracking/popping sound when I play music/video using the mbp speakers, and jump to next song/video

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