There is a cracking/popping sound when I play music/video using the mbp speakers, and jump to next song/video

I just got my 16 inch macbook pro. There is a cracking/popping sound when I play music/video using the mbp speakers, and jump to next song/video. Is this hardware or software issue?


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MacBook Pro with Touch Bar

Posted on Nov 21, 2019 7:27 PM

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Posted on Apr 1, 2020 11:53 AM

I've had the same mpb speaker pops with my MacBook Pro 16 (OS 10.15.3) and since I've upgraded it to the newest OS version 10.15.4 that was just released I no longer have the issue. It appears Apple may have fixed the issue with the latest version of Mac OS.

Try upgrading to 10.15.4 and see if the problem is fixed.

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230 replies

Dec 1, 2019 10:59 AM in response to liangfromrochester

⚠️ PEOPLE!


APPLE WILL NOT SEE YOU COMPLAINTS HERE. This is a user-to-user forum. We aren't Apple.


THIS LINK: Feedback - MacBook Pro - Apple 👈🏻


will get to an appropriate Apple team member. Please take advantage of it if you really care about getting the problem addressed. That link creates valuable complaint data for assessing the extent of the problem---these user forums do not.


There are plenty of examples where large numbers of reports though the above feedback system made a difference. There are no examples of complaining here helping fix anything.

Jan 5, 2020 7:45 AM in response to mintheuniverse

Hi thanks for suggestion and that’s what Apple support told me however I have specific scenario that is repeatable every time on my machine even after wiping it clean. If someone can try this to confirm if is happening as well:


1. Launch YouTube on Safari
2. Please play this SPECIFIC song (during first 30 sec): https://www.youtube.com/watch?v=b5Zay_Hd_7Q
3. Minimize Safari
4. CMND + Tab to scroll through apps try having Mail or Photos open
5. While Safari is minimized and app switcher is hovering over Mail or Photos , g over Safari icon and hit CMND + Q to quit (must be from app switcher).
6. You will hear a popping sound.



Jan 17, 2020 8:29 AM in response to liangfromrochester

Sad to have to report I'm having this issue as well with my already replaced MBP. The first one had an issue with the screen (glitches) and was replaced as DOA. had to wait two weeks, now my new one arrived and I'm having issues with the sound :/ I really hope it's a software things as I don't want to go and replace it again ! I


You can hear it very well in Apple Music, but in any other program as well. Here is the video I made of it:

https://www.youtube.com/watch?v=gcUo_dNsM-k


I already updated to 10.15.2 and all proposed solutions (ex change it to 96 Hz or mute the input sound) do not work.

Jan 17, 2020 10:12 AM in response to liangfromrochester

Talked to apple support. Need to bring it in again. Second time :( I don’t want to do it as it’s not that close from home and need to get productive soon :)


what weird is: I recorded some music from Apple Music with QuickTime. The same song which I played when recording the example video. When I play that music clip through QuickTime I don’t have any issues.

Jan 21, 2020 2:10 AM in response to verstaerker2

yes I did try $8 and 96kHz and it still does and no I don't mix my productions on the internal speakers obviously. But when you spend 6 odd K on a computer it should not make a very loud pop every time you stop the music. it sounds offensive like there is something really wrong with it. you get what you pay for and paid a lot so I don't expect crap like this

Feb 9, 2020 11:47 PM in response to liangfromrochester

I have the same problem. I can not send macbook pro 16 for repairs as I am in the movie editing business. I can't almost make the music of the movie in this process. Apple will not really be erased from my memory since it opened such a job for me during this period of creativity. I was badly impressed and now I have even lost my spirit of creativity. I want the problem to be fixed as soon as possible.

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There is a cracking/popping sound when I play music/video using the mbp speakers, and jump to next song/video

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