You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro 13" Retina 2019 Samsung CRG90 resolution issue

Hi, i have resolution issue with my external ultrawide 32:9 monitor Samsung CRG90.

Setting shows resolution 5120x1440 (see screen) but monitor resolution is only 3804x1080.

I have read about such problems several times but I have not found any solution anywhere.


Posted on Nov 24, 2019 4:59 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2020 5:06 PM

The issue with that is, the specs for the machine state it IS capable of driving it. If this fell under a compatibility issue with the Macbook and 32:9 resolution monitors, Apple wouldn't state that the resolution it's capable of is above what we can't get.


I have a ticket opened with engineering as we speak in regard to this issue so I will be getting official word on what's going on exactly and if Apple has been misrepresenting the external monitor capabilities of the 2019 Macbook Pro 13''.

Similar questions

21 replies

MacBook Pro 13" Retina 2019 Samsung CRG90 resolution issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.