macbook pro 13 inch 2019 screen randomly shutting off

I set the Sudden Motion Sensor to zero and I think it might have worked. Link is saying SSD doesn't use the SMS but I think there's no harm in trying, so I did. I'll post an update in a few days if this solved the problem. Thank you.

https://support.apple.com/en-us/HT201666

Setting SMS to zero didn’t really solved this problem. But..!

Surprisingly, for those having the same issue, this one’s been posted yesterday (12/3/2019) by Apple Support. Currently charging my mac to 8hrs. Although I don’t think I wanted to upgrade to Catalina, I’ll install all available updates for Mojave and I’ll keep everybody posted. Thank you.

https://support.apple.com/en-us/HT210615

What are the odds..

I tagged this thread as “SOLVED”, coz I thought it did, but IT DID NOT, there’s just no way I can take it back. I thought returning and getting another brand new piece of machine will take me away from this problem. Well, guess what...

YES, THIS 3RD MACBOOK PRO 2019 HAS THE SAME PROBLEM AND IS SO FRUSTRATING. Unless otherwise someone proved upgrading to Catalina solves this problem, i am not upgrading my mac to Catalina, I don’t think I want to add 10 more issues to my current one. It has to be an update specifically solving this problem. The solution they have on this link below DIDN’T WORK ON MY END. This problem has to be addressed. For the record, I returned 2 machines in a span of 3 weeks having the same issue. I’m very much looking forward to have this problem solved. Thank you.

https://support.apple.com/en-us/HT210615

Below is the message that came out after entering my Mac serial# to solid state drive service link you gave me.

And with the Etrecheck, no major issue found other than "No Time Machine Backup" and "Limited drive access" on minor issue. Also lately, I found my Mac having the same issue with MnMegaMan's post. Its whenever I first touch the left corner after I open it, computer shuts down. Same thing happens when I touch the left lower corner of the screen. Then computer won't turn back on in about 30 secs or so.

So 4 days after I had this machine, I finally decided to upgrade to Catalina. Unfortunately, its still doing the same issue. Then I jumped over to the last resort, turned it over to Apple repair center. 4 days later, came back to me, apple technician didn’t do anything to fix it and just said:

WHAT A FREAKIN’ DUMB ***?!!

After Apple admits to the world that something’s wrong with their 2019 Macbook Pro, well I guess that technician should be able to know what’s wrong with my machine.

The way I see it after they told me nothing’s wrong with my machine, Apple didn’t seem to know what to do next if after the weird fix they posted on their web didn’t fix it.

And yes, I did send it back to Apple when right there in the Apple store, the representatives see with their own eyes, my machine does have a problem.

Comments?

This didn't seem to solve the problem although I didn't upgrade to Catalina. With the one I returned right before I got this as replacement, I upgraded that to Catalina and having the same problem just made it worse. I think and I'm guessing, it has something to do with the hardware and not with the software. But what's strange is, its happening once every use or twice but with 2 different gestures. Its happening whenever I hold the left corner near the usb-c slots for the first time, and never again will it turn off no matter how I repeat the gesture. Turns back ON in about a minute or two. Same thing happens whenever I place it on top of my chest while lying on bed.

Thoughts? Thanks in advance.

Today my mac was given back to me with the same alibi and same freakin’ unsolved issue. This is just BS. This is the 3rd mac having the sane issue that was handed over to me in the past 6 weeks.

Well I guess I’m done & I’ll just return it tomorrow. I don’t think I’ll be getting a mac in the next 2-3yrs, I’ll let this one pass.

I AM VERY DISAPPOINTED. Thank you.

So I ended up returning the Macbook Pro for the second time. I am so much hoping this third one won't be having the same issue. Thank you.

Thank you. But I’ve been there done that the very 1st day that weird fix came out if only you read the whole thread.

I’ll keep you posted when I get my mac. Hope you guys have a better fix than that.