Apple card not showing up in wallet app
I don't see Apple Card in my iPhone 7.
When I click on the "+" sign in Wallet app, it says "Scan or Add Card" and then no "Apple Card" is shown whatsoever. Here are some key information that may provide a clue to you:
- I purchased this iPhone 7 in mainland China. It has never been reset to factory default since its first activation in China. It is now set to United States in "Language and Region".
- The Apple ID I'm using is set to United States.
- I was able to add other credit cards to the Wallet App on this iPhone 7.
- Using the same Apple ID, both my iPad pro and Apple Watch have Apple Card in it and I was able to apply for the card on my iPad pro and got approved and use it. I purchased this iPad Pro and Apple Watch in U.S.
- After I got approved for the Apple Card on my iPad, I tried to manually add the Apple Card to my iPhone with the card number and everything. It doesn't work.
- Before, even Apple Cash is no where to find on this iPhone 7. I contacted customer support a couple of times. Eventually it got resolved by updating to a new software. It seems they managed to fix that issue with a software push.
I believe this issue is caused by the iPhone originally not being activated within U.S. and might be resolved by resetting to factory default and select U.S. during activation. But resetting is simply too much. Is there any possibility that this can be resolved with a new software push?
iPhone 7