Watch series 3 + iPhone 6 iOS 12.4.3 = not working

I have an iPhone 6 with iOS 12.4.3, and just won an apple watch series 3. It is impossible to pair both devices.

First I was asked to update the iOS to the latest version, but my iPhone informs that I am up to date. No new version available.

Somehow I was able to perform a factory reset to the Apple Watch (although never previously used). Things went slightly different. It didn’t show the message to update the iOS, and I thought I would be able to finish. Unfortunately, a few seconds later, a message appears informing that the devices are being unpaired. If I go very fast, I only reach the wearing hand definition, and then unpair.

Any thoughts on how to get this solved?

Apple Watch

Posted on Nov 27, 2019 7:07 PM

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Posted on Nov 28, 2019 6:35 AM

We have just left the Apple store in Liverpool. We bought a Series 3 Apple Watch to go with my girlfriend’s iPhone 6+. Despite Apple advertising that the 6 and 6+ are compatible with the Series 3 watch, they are not! We’ve just had to get refund five minutes after purchasing.


All new Series 3 Apple Watches must now be paired with an iPhone 6S or higher.


We’re starting to get tired of Apple...



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38 replies

Jun 6, 2020 11:22 AM in response to Andrehq

It is ridiculous that a newer Apple Watch series 3 will not work with my iphone 6 with 12.4.3 operating system when my older series 3 works perfectly. I have damaged the screen of my current series 3. It works great with 12.4.3 So why do I have to purchase a new iphone in order to purchase the exact same watch that I have been using? I am being forced to spend $1,000 needlessly. I have been buying apple products since day one. Apple should be ashamed of themselves for this move.

A few weeks ago I was told by Apple support that they could adjust something on their end so that my replaced series 3 will work with 12.4.3 As I was ordering the product today, now they tell me that they can't do it.

Unbelievable.

Forced to buy a new iphone because of this underhanded move my Apple? No way. Sell me the same series 3 watch that is currently on my wrist! It works just fine.

Jun 6, 2020 11:30 AM in response to Westfield11

The problem is your Series 3 was running iOS 5.x but when Apple services a watch they actually replace it and those devices are running watchOS 6.x. What product were you ordering? If it was a new iPhone then yes they are going to cancel the adjustment because if you have an iPhone with iOS 13.x you want to be running watchOS 6.x. If you had not ordered a new iPhone they can accommodate you and send you back a Watch that is running iOS 5.x

Nov 28, 2019 8:19 AM in response to Chris_d52

Apple never advertised or stated the compatibility between the iPhone 6 and the Series 3 and 5 if bought new.


You have an iPhone 6, which is over 5 years old, and that phone doesn't have enough RAM to support iOS 13.


Now, the latest version of watchOS is watchOS 6, which requires iOS 13, and iOS 13 only works on the iPhone 6s / SE and higher.


That applies to the latest Series 5, but also to older Apple Watches once updated to watchOS 6.


If you buy a new Apple Watch Series 3 from Apple after September 2019, you can count on it that it already runs watchOS 6.


See: https://www.apple.com/watch/


Scroll down to the bottom of the page, it's noted right there: "Apple Watch Series 5 and Apple Watch Series 3 require an iPhone 6s or later with iOS 13 or later."


Maybe you need to inform yourself first - or better yet - upgrade your 5 year old iPhone before you buy a new accessory for it.

Jan 17, 2020 2:30 PM in response to KyleFill

So you judge me by my username which was set years ago and trust me, it has nothing to do with my personality, thank you. I'm not a selfish person at all, otherwise i wouldn't even spend my time on this forum as i like to help people just because i know a lot about Apple Products since i happen to know them quite well now. It's all voluntary too. I recieve no money from this.


But anyways - you do can inform yourself aswell, it clearly says on the Apple Website under the Watch section at the bottom of the page (https://www.apple.com/watch) Apple Watch Series 5 and Apple Watch Series 3 require an iPhone 6s or later with iOS 13 or later. It has been updated since 2018, it seems. An iPhone 6 is over 5 years old now and it just doesn't have enough RAM for iOS 13 - i didn't choose that, Apple did. This is an users forum. I also didn't decide that the latest watchOS 6 requires iOS 13 and it doesn't work with iOS 12. I just don't understand why the people at the Apple Store didn't knew this. I understand your frustration, but i'm the wrong person honestly.


And again, you do not need a 1000$ device. The iPhone 8 sells for 449$ and you can find cheaper, refurbished and/or older models of iPhones (like the 6s or 7) online even cheaper.

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Watch series 3 + iPhone 6 iOS 12.4.3 = not working

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