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Watch series 3 + iPhone 6 iOS 12.4.3 = not working

I have an iPhone 6 with iOS 12.4.3, and just won an apple watch series 3. It is impossible to pair both devices.

First I was asked to update the iOS to the latest version, but my iPhone informs that I am up to date. No new version available.

Somehow I was able to perform a factory reset to the Apple Watch (although never previously used). Things went slightly different. It didn’t show the message to update the iOS, and I thought I would be able to finish. Unfortunately, a few seconds later, a message appears informing that the devices are being unpaired. If I go very fast, I only reach the wearing hand definition, and then unpair.

Any thoughts on how to get this solved?

Apple Watch

Posted on Nov 27, 2019 7:07 PM

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Question marked as Top-ranking reply

Posted on Nov 28, 2019 6:35 AM

We have just left the Apple store in Liverpool. We bought a Series 3 Apple Watch to go with my girlfriend’s iPhone 6+. Despite Apple advertising that the 6 and 6+ are compatible with the Series 3 watch, they are not! We’ve just had to get refund five minutes after purchasing.


All new Series 3 Apple Watches must now be paired with an iPhone 6S or higher.


We’re starting to get tired of Apple...



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38 replies

Feb 22, 2020 4:51 PM in response to Andrehq

I had the same problem I had to call Apple support and tell them what was going on they told me to send mine into get repaired and all they did was just downgrade my operating system on my watch and now They paired and they both work fine so all you have to do is sit in your watch and have them downgrade the iOS on the watch so I can be compatible with your iPhone 6 unfortunately on the website it says the iPhone 6 is compatible with their series 3 watch which is true but unfortunately Apple Watch is already been updated to the new route newest version of the iOS Apple Neil watch then I yeah it won’t be compatible but they they did downgrade it for me and now they work fine

Apr 27, 2020 7:45 PM in response to Andrehq

Me too. It’s incredibly ridiculous and very typical of Apple to have created incompatible software with itself. My perfect iPhone 6 will not pair with my new Apple Watch series 3, but of course I just get a note “your software is out of date” instead of “these two devices will never be compatible because we like to shame people into updating perfectly good hardware.”

Jun 6, 2020 11:22 AM in response to Andrehq

It is ridiculous that a newer Apple Watch series 3 will not work with my iphone 6 with 12.4.3 operating system when my older series 3 works perfectly. I have damaged the screen of my current series 3. It works great with 12.4.3 So why do I have to purchase a new iphone in order to purchase the exact same watch that I have been using? I am being forced to spend $1,000 needlessly. I have been buying apple products since day one. Apple should be ashamed of themselves for this move.

A few weeks ago I was told by Apple support that they could adjust something on their end so that my replaced series 3 will work with 12.4.3 As I was ordering the product today, now they tell me that they can't do it.

Unbelievable.

Forced to buy a new iphone because of this underhanded move my Apple? No way. Sell me the same series 3 watch that is currently on my wrist! It works just fine.

Jun 6, 2020 11:30 AM in response to Westfield11

The problem is your Series 3 was running iOS 5.x but when Apple services a watch they actually replace it and those devices are running watchOS 6.x. What product were you ordering? If it was a new iPhone then yes they are going to cancel the adjustment because if you have an iPhone with iOS 13.x you want to be running watchOS 6.x. If you had not ordered a new iPhone they can accommodate you and send you back a Watch that is running iOS 5.x

Watch series 3 + iPhone 6 iOS 12.4.3 = not working

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