Watch series 3 + iPhone 6 iOS 12.4.3 = not working

I have an iPhone 6 with iOS 12.4.3, and just won an apple watch series 3. It is impossible to pair both devices.

First I was asked to update the iOS to the latest version, but my iPhone informs that I am up to date. No new version available.

Somehow I was able to perform a factory reset to the Apple Watch (although never previously used). Things went slightly different. It didn’t show the message to update the iOS, and I thought I would be able to finish. Unfortunately, a few seconds later, a message appears informing that the devices are being unpaired. If I go very fast, I only reach the wearing hand definition, and then unpair.

Any thoughts on how to get this solved?

Apple Watch

Posted on Nov 27, 2019 7:07 PM

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Posted on Nov 28, 2019 6:35 AM

We have just left the Apple store in Liverpool. We bought a Series 3 Apple Watch to go with my girlfriend’s iPhone 6+. Despite Apple advertising that the 6 and 6+ are compatible with the Series 3 watch, they are not! We’ve just had to get refund five minutes after purchasing.


All new Series 3 Apple Watches must now be paired with an iPhone 6S or higher.


We’re starting to get tired of Apple...



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38 replies

Nov 29, 2019 8:16 AM in response to Chris_d52

You shouldn't buy a new iPhone to please Apple (this is an users forum), as a matter of fact it is perfectly reasonable to upgrade your iPhone every 5 years... i mean your iPhone doesn't support iOS 13 anymore... and there are cheaper models too, not every iPhone is 1000$.


The Series 3 Apple Watch is compatible with the iPhone 6 - unless it runs watchOS 6. watchOS 6 requires an iPhone 6s / SE or newer, not the Watch itself.


iPhone 6 + Series 3 on watchOS 5 = Compatible

iPhone 6 + Series 3 on watchOS 6 = Not compatible


The iPhone 6 is no longer fine because it cannot support the latest version of iOS, which is 13. It's stuck on iOS 12.4.3 and may only see future iOS 12 Security Updates. You need to expect that other Apple products like the Apple Watch or EarPods will not work anymore with the iPhone 6.


But since you got your refund, it shouldn't be a problem for you.

Dec 25, 2019 2:21 PM in response to Andrehq

My wife was not a fan of watch however I lent my Watch 3 to her to see how she got on with it. After 3 weeks she loved it, so much so I bought her a Watch 5 for Christmas so as I could have mine back. She is very happy and it works fine with her iPhone 5SE. I was pleased to have my watch 3 back, Problem is now it has been upgraded to watch 6 I can no longer us it with my IPhone 6. I’m really disappointed in no longer being able to to use my watch. I’m an advocate of Apple and watch but I don’t think this upgrade has been thought through very well as I can no longer revert the OS to watch 5. Hence watch is useless to me unless on IPhone 6 unless I go and buy another new IPhone. I buy Apple products because of their durability, sustainability and longevity. For me this is a major metric. Sadly on this occasion I’m left feeling somewhat disappointed. Apple, if you’re listening can you please fix this issue ?

Dec 26, 2019 3:34 AM in response to Obernar

Apple f&@$ed my 15 yo daughters Christmas. We have saved to buy her an Apple Watch for Christmas and bought her a series 3. Did research before thanksgiving that is was compatible with her iPhone 6 and everything said yes it was. Low and behold the prized watch is opened and squeals of glee turned to tears of sadness when it DID NOT WORK WITH IPHONE 6. So we had to scrape together money more money to throw at Apple and buy a 7 from gazelle. Profoundly disappointed in Apple in what seemed, IMO, a total consumer f@$k.

Jan 28, 2020 1:03 PM in response to Andrehq

I have the same issue with a series 3 Watch not willing to pair with an iphone 6. It says on the box that the watch is compatible with iphone 5s and newer on IOS 11 and later!

Called the support and they told me to send it in to get the watch downgraded by apple technicians down to watchos 5 (free of charge).

Broke my sons heart when I told him that its going to be 5-6 more working days until he gets to fiddle with his favorite (only) birthday present.

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Watch series 3 + iPhone 6 iOS 12.4.3 = not working

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