You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Watch series 3 + iPhone 6 iOS 12.4.3 = not working

I have an iPhone 6 with iOS 12.4.3, and just won an apple watch series 3. It is impossible to pair both devices.

First I was asked to update the iOS to the latest version, but my iPhone informs that I am up to date. No new version available.

Somehow I was able to perform a factory reset to the Apple Watch (although never previously used). Things went slightly different. It didn’t show the message to update the iOS, and I thought I would be able to finish. Unfortunately, a few seconds later, a message appears informing that the devices are being unpaired. If I go very fast, I only reach the wearing hand definition, and then unpair.

Any thoughts on how to get this solved?

Apple Watch

Posted on Nov 27, 2019 7:07 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 28, 2019 6:35 AM

We have just left the Apple store in Liverpool. We bought a Series 3 Apple Watch to go with my girlfriend’s iPhone 6+. Despite Apple advertising that the 6 and 6+ are compatible with the Series 3 watch, they are not! We’ve just had to get refund five minutes after purchasing.


All new Series 3 Apple Watches must now be paired with an iPhone 6S or higher.


We’re starting to get tired of Apple...



Similar questions

38 replies

Watch series 3 + iPhone 6 iOS 12.4.3 = not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.