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Where do you FIND items sent by mail drop?

I've sent a video by mail drop from my phone. Where do I now FIND this item? It's not showing up in my icloud email or anyplace else on icloud that I can find. Thank you.


Posted on Dec 4, 2019 9:28 AM

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Question marked as Top-ranking reply

Posted on Dec 8, 2019 2:06 PM

Hello rhondarogers,


Thank you for using Apple Support Communities! I understand from the information you provided that you want to know where to go to download an attachment sent via Mail Drop; I'd like to help. You should see the attachments you're trying to access included with the email that you're sending yourself, and should also include a link or option to access the content after selecting the attachment in the email.


If you're sending from and to the same iCloud email address, it's possible this could be causing an issue with using the Mail Drop process.


If available I'd suggest sending the email from your iCloud account to a third party email account you can access from your Mac, then test to see if you can receive the Mail Drop attachments. 


If links shared through Mail Drop are no longer available, you might have exceeded one or more of the service limits. You can read more about Mail Drop here:


Mail Drop limits


Hope this helps.


Best Regards.






1 reply
Question marked as Top-ranking reply

Dec 8, 2019 2:06 PM in response to rhondarogers

Hello rhondarogers,


Thank you for using Apple Support Communities! I understand from the information you provided that you want to know where to go to download an attachment sent via Mail Drop; I'd like to help. You should see the attachments you're trying to access included with the email that you're sending yourself, and should also include a link or option to access the content after selecting the attachment in the email.


If you're sending from and to the same iCloud email address, it's possible this could be causing an issue with using the Mail Drop process.


If available I'd suggest sending the email from your iCloud account to a third party email account you can access from your Mac, then test to see if you can receive the Mail Drop attachments. 


If links shared through Mail Drop are no longer available, you might have exceeded one or more of the service limits. You can read more about Mail Drop here:


Mail Drop limits


Hope this helps.


Best Regards.






Where do you FIND items sent by mail drop?

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