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AirPods Pro Ear Fit Test Error

Since I got my AirPods pro as a present a few days before my birthday, I’ve been using the default medium size as they said they had a “Good Seal”, but a few days ago, I got my ears cleaned and since, they haven’t been sealing. I’ve used all three sizes, but all three sizes have the same response. The ear tip fit test tells me, with all three sizes, I need to adjust or use a different size.

Should I just wait till I grow wax in my ears again for them to seal, or should I take it to the closest Apple store for a recalibration or tip replacement?

Posted on Dec 17, 2019 4:30 AM

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Question marked as Top-ranking reply

Posted on Dec 17, 2019 6:34 AM

You are not alone.

It is not clear what the problem is.

I have read several posts saying that the airpods ultimately were replaced by Apple to fix

Example (see HELPFUL post) > https://discussions.apple.com/thread/250834722

AirPods Pro Ear "Fit Test" Error site:apple.com - Google Search


This is Apple's Support document on Ear Fit - use the Contact Support link at the bottom to start a triage process that will end up offering you a way to take them in for service

Choose your AirPods Pro ear tips and use the Ear Tip Fit Test - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 17, 2019 6:34 AM in response to Iced_Ham

You are not alone.

It is not clear what the problem is.

I have read several posts saying that the airpods ultimately were replaced by Apple to fix

Example (see HELPFUL post) > https://discussions.apple.com/thread/250834722

AirPods Pro Ear "Fit Test" Error site:apple.com - Google Search


This is Apple's Support document on Ear Fit - use the Contact Support link at the bottom to start a triage process that will end up offering you a way to take them in for service

Choose your AirPods Pro ear tips and use the Ear Tip Fit Test - Apple Support

AirPods Pro Ear Fit Test Error

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