Grab app creates weird "masking" in Mc OS Catalina

When I try to use the Grab app in Mac OS Catalina, instead of the usual commands prompting to choose between full screen, selection etc. there is a motionless, lighter frame (as if Grab had selected a portion of the screen randomly) with everything around it greyed out and dark, as if the frame created a "mask" dimming the screen around it. Is there any way to reinstall the application or to correct the problem? Thank you in advance for your help.

iMac 27", macOS 10.15

Posted on Dec 23, 2019 3:39 AM

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Posted on Dec 23, 2019 3:49 AM

Press "Command Shift 5" click on "Options", uncheck "Remember Last Selection". Press the "esc" key and the next time you open Screenshot the mask should be gone.

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Grab app creates weird "masking" in Mc OS Catalina

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