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2016 MacBook Pro 15” Flexgate

My MacBook has recently started exhibiting issues referred to as Flexgate (screen works fine below 45 degrees otherwise multi coloured lines or black).


This is clearly a design defect as the laptop has spent most of its life on a desk and has never been damaged.


Has anyone had any luck getting Apple to take responsibility and replace this free (as per the 13” replacement)?


Thanks in advance,


Sam

MacBook Pro with Touch Bar

Posted on Dec 29, 2019 5:55 AM

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Question marked as Best reply

Posted on Jan 1, 2020 10:28 AM

This is a problem worldwide and Apple should not escape from its responsibility


it’s the worst customer experience so far in my life while it’s quality vs their marketing for so called “pro” product for high end user, disgusting

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2016 MacBook Pro 15” Flexgate

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