"Connecting your Apple Watch. This may take a moment" stuck.

Hello. My trouble is: when i try to pair my Apple Watch Series 2 to my IPhone 11 Pro (IOS 13.3) it stuck at connecting Apple Watch screen. Please help me.




P.S. I dont know version of WatchOS

Apple Watch

Posted on Jan 1, 2020 7:07 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2020 11:02 AM

You should all try this!


Reset the Apple Watch.

Try logging off your iCloud account on your phone and logging back in.


But that what worked for me was deleting your old Apple Watch backups.


-> Settings

-> General

-> iPhone storage

-> Scroll down to (on my phone)

-> If there is any kind of Apple watch backups, delete those

-> Then restart your Apple watch and phone and try normal pairing


90 replies

Jan 26, 2020 10:43 PM in response to Ash1507

I'm now getting watchOS 5.3.4 in the pairing process (was 6.1.1 all weekend) , but same result: either "connecting your AW..." stuck situation when I choose not to make the update or "software update failed..." error when I choose the update way, and back to square one. Yet... I get stories of people with no problems at all. Strange indeed.

Apr 23, 2020 10:51 PM in response to hyris

I am having the same issue. My Apple Watch Series 3 will not connect to my iPhone 8 Plus Red Product. The watch gets stuck on the "Connecting your Apple Watch. This may take a moment" message, times out, and I have to start over.


I have reset both devices, tried setting it up as a new watch and with a backup, and even restored my phone to factory mode. I'm not sure what to do at this point. Very frustrating and I hope it gets fixed soon as I need my watch for nursing school, meditation, and to count my steps!!!!!

May 10, 2020 1:54 PM in response to taycook

I think I'm in a similar boat. I'm trying to update the watch to watchOS 6.2.1, but estimated time is about 1 day!!!! I feel this is because the wifi is not set on the watch (since I factory reset it). Skipping the update to continue pairing is getting stuck on the "Connecting your Apple Watch". Not sure if I should continue with the update that is now estimating as 22 hours :(

May 10, 2020 4:43 PM in response to taycook

Im pretty sure that the reason why updating is so slow compared to other times is that Apple Watch prefers bluetooth over wifi, which means that the watch will use internet connection trough bluetooth by using your iphone internet and thats way slower that just straigh wifi from router to watch. And after you have paired your phone to the watch succesfully it will prefer wifi over bluetooth. I'm not 100% sure about this, but it makes sense :D

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"Connecting your Apple Watch. This may take a moment" stuck.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.