Error starting apple diagnostic utility

Hello.


When rebooting, I press the "D" key to start the apple diagnostics, error -3403D appears. What is the reason for this error? How can I fix this problem?


Posted on Jan 7, 2020 3:38 PM

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Posted on Jan 7, 2020 7:01 PM

Apple Hardware Test was pre-installed on the original Boot drive, and available on disk 2 of the Installer/Utilities disc set.


But no software was ever responsible for re-Installing Apple Hardware test back on the boot drive if you ever erased the boot drive or swapped it out.


an interested User has collected all the really-available versions of Apple Hardware test, and placed them on a GitHub site with instructions for making a bootable Diagnostic stick (not an Installer). You can likely find yours, make a bootable diagnostic stick and run it:


https://github.com/upekkha/AppleHardwareTest


However, if your fundamental problem is caused by the discrete GPU dropping out (which the MacBook Pro 6,2 is infamous for) that is generally NOT detected by Apple Hardware Test. that issue can be dealt with by a hobbyist hack that disables the discrete GPU and only uses the Integrated GPU, but your Mac can no longer support an external display.



10 replies
Question marked as Top-ranking reply

Jan 7, 2020 7:01 PM in response to TihonovArtem

Apple Hardware Test was pre-installed on the original Boot drive, and available on disk 2 of the Installer/Utilities disc set.


But no software was ever responsible for re-Installing Apple Hardware test back on the boot drive if you ever erased the boot drive or swapped it out.


an interested User has collected all the really-available versions of Apple Hardware test, and placed them on a GitHub site with instructions for making a bootable Diagnostic stick (not an Installer). You can likely find yours, make a bootable diagnostic stick and run it:


https://github.com/upekkha/AppleHardwareTest


However, if your fundamental problem is caused by the discrete GPU dropping out (which the MacBook Pro 6,2 is infamous for) that is generally NOT detected by Apple Hardware Test. that issue can be dealt with by a hobbyist hack that disables the discrete GPU and only uses the Integrated GPU, but your Mac can no longer support an external display.



Jan 7, 2020 5:52 PM in response to leroydouglas

Book Pro 6.2 (15-inch, Mid 2010)


Your machine does not support the Diagnostic you are trying to access.

The older AHT of long ago has been displaced by more recent macOS—and is not recoverable.


How to find out for other laptop models that they don’t have support? Is there an official list? Or maybe you can navigate the latest supported "mac OS"?


AHT locally has always been hit or miss.
Older macs with older OS X which included the DVD installer included the AHT on disc 2.


is it possible to get that old distribution kit from the installation disk somewhere? =)




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Error starting apple diagnostic utility

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