USB-C to VGA Adapter Stopped Working after Catalina upgrade

Good day all, I have a MacBook Pro 13 (2018) that I recently upgraded from High Sierra to Catalina. Since which my Baseus BS-UC23 USB-C to VGA Adapter no longer works when plugging in VGA displays; however, the USB-A does work on the adapter. I tried changing the display resolution on my laptop but it no longer notices that an external display was connected. I tried three different monitors. Any help you can offer is very much appreciated.

MacBook Pro 13”, macOS 10.15

Posted on Jan 8, 2020 6:23 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2020 6:47 PM

Hello AntkneeAll and welcome to Apple Support Communities.


I see you are having a problem with a third-party video adapter after upgrading to Catalina.


It's important to keep in mind that an adapter like that is not just changing the physical format of the connection. There is conversion and processing happening inside the adapter. Some accessories can be updated via firmware when there is an issue after a major update such as the one from High Sierra to Catalina.


I'd recommend reviewing the suggestions in the following resource, including reaching out to the manufacturer of the adapter to check for updates if necessary: Get help with video issues on external displays connected to your Mac



Cheers.

1 reply
Question marked as Top-ranking reply

Jan 11, 2020 6:47 PM in response to AntkneeAll

Hello AntkneeAll and welcome to Apple Support Communities.


I see you are having a problem with a third-party video adapter after upgrading to Catalina.


It's important to keep in mind that an adapter like that is not just changing the physical format of the connection. There is conversion and processing happening inside the adapter. Some accessories can be updated via firmware when there is an issue after a major update such as the one from High Sierra to Catalina.


I'd recommend reviewing the suggestions in the following resource, including reaching out to the manufacturer of the adapter to check for updates if necessary: Get help with video issues on external displays connected to your Mac



Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

USB-C to VGA Adapter Stopped Working after Catalina upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.