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Security Update 2019-007 10.13.6

I have tried to install this update on my MacBook Air several times and when it restarts I have a black screen with the cursor only. The update does not install.


The black screen has now become an issue whenever I shutdown; the computer will not turn off so I have to hold the power button down until the computer shuts down.


What can I do to resolve these two issues: the update install, and the black screen?

MacBook Air 13", macOS 10.13

Posted on Jan 12, 2020 10:56 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2020 11:08 AM

You will need to reinstall macOS in hopes it will get you back to normal:


Reinstall El Capitan or Later Without Erasing Drive


Please be sure you back up, if possible.


  1. Restart the computer. Immediately, at or before the chime, hold down the Command and R keys until the Apple logo and progress bar appear. Wait until the Utility Menu appears.
  2. Select Disk Utility and click on the Continue button.
  3. Select the indented (usually, Macintosh HD) volume entry from the side list.
  4. Click on the First Aid button in Disk Utility's toolbar. Wait until the Done button activates, then click on it.
  5. Quit Disk Utility and return to the Utility Menu.
  6. Select Install OS X and click on the Continue button.


If this gets you back to normal, then re-download the update: Download Security Update 2019-007 (High Sierra) and re-install it.


If the above is not successful, then you will need to erase the drive before installing macOS. If you cannot or do not have a backup, then you will lose everything.


Install El Capitan or Later from Scratch


If possible, back up your files.


  1. Restart the computer. Immediately, at or before the chime, hold down the Command and R keys until the Apple logo and progress bar appear. Wait until the Utility Menu appears.
  2. Select Disk Utility from the Utility Menu and click on the Continue button.
  3. When Disk Utility loads select the volume (indented entry, usually Macintosh HD) from the Device list.
  4. Click on the Erase button in Disk Utility's toolbar. A panel will drop down.
  5. Set the Format type to APFS (SSDs only) or Mac OS Extended (Journaled.)
  6. Click on the Apply button, then wait for the Done button to activate and click on it.
  7. Quit Disk Utility and return to the Utility Menu.
  8. Select Install OS X and click on the Continue button.


You can then download and install the update: Download Security Update 2019-007 (High Sierra).

2 replies
Question marked as Top-ranking reply

Jan 12, 2020 11:08 AM in response to 5Snakes

You will need to reinstall macOS in hopes it will get you back to normal:


Reinstall El Capitan or Later Without Erasing Drive


Please be sure you back up, if possible.


  1. Restart the computer. Immediately, at or before the chime, hold down the Command and R keys until the Apple logo and progress bar appear. Wait until the Utility Menu appears.
  2. Select Disk Utility and click on the Continue button.
  3. Select the indented (usually, Macintosh HD) volume entry from the side list.
  4. Click on the First Aid button in Disk Utility's toolbar. Wait until the Done button activates, then click on it.
  5. Quit Disk Utility and return to the Utility Menu.
  6. Select Install OS X and click on the Continue button.


If this gets you back to normal, then re-download the update: Download Security Update 2019-007 (High Sierra) and re-install it.


If the above is not successful, then you will need to erase the drive before installing macOS. If you cannot or do not have a backup, then you will lose everything.


Install El Capitan or Later from Scratch


If possible, back up your files.


  1. Restart the computer. Immediately, at or before the chime, hold down the Command and R keys until the Apple logo and progress bar appear. Wait until the Utility Menu appears.
  2. Select Disk Utility from the Utility Menu and click on the Continue button.
  3. When Disk Utility loads select the volume (indented entry, usually Macintosh HD) from the Device list.
  4. Click on the Erase button in Disk Utility's toolbar. A panel will drop down.
  5. Set the Format type to APFS (SSDs only) or Mac OS Extended (Journaled.)
  6. Click on the Apply button, then wait for the Done button to activate and click on it.
  7. Quit Disk Utility and return to the Utility Menu.
  8. Select Install OS X and click on the Continue button.


You can then download and install the update: Download Security Update 2019-007 (High Sierra).

Security Update 2019-007 10.13.6

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