Mail crashes only when I delete emails

Still happening. Seems to crash more often and doesn't always, but most times when I use the delete commands on a group of emails. Some times it deletes when I just delete a certain one. I have tried one at a time, deleting at a slower rate. I have tried rebuilding my email mailboxes, when it crashes once (which is almost every time I use "Mail", it then crashes more as I continue to use it. Starting to consider finding some other application for mail. :(

I really think Apple has dumbed down their software on computers to make them compatible with the phone software. Not good. I have used Apple software on my Macs starting with Apple II's, Mac Classic and on and on. Considering how many billions Apple is worth as a company, it is absurd that they can't put more effort toward software, instead they cancel and delete (one example: "Aperture" ). The software is just an important as the hardware. I am a heavy user of both, both personally and in my photographic & graphic business. And, yes I have an iPhone II pro, but there is no way I can do the same quality and efficiency of work, I can do on my Mac Pro and large monitors. (Sorry, I digress.)

By the way, mail is crashing on my PowerBooks also.

Exact same problem as everyone else is reporting. The most frustrating thing about it is the way Apple Care tries to make it sound like there's something wrong with my "obsolete" Mac Pro, which was operating perfectly until the most recent High Sierra Security updates.

Thanks for the conversation. Yes, my Mac Pro is also working great otherwise. And I have it pretty much maxed out and can work it hard with Adobe suite and lots of other software I am using together. The only software crashing is.... "Mail". I have tried reducing the number of email on my system, but I still have lots of old ones I wanted to save (on my computer). Accessing and using the Mail program usually goes well, until I consider deleting.

And, along time ago, Apple would continue to service and support their equipment, for example making sure new upgrades to their system software was compatible with what you had as long as you did not modify its coding. Again, they have the money to do more to support their users than it feels like they are doing. We have a private company (Apple authorized) that specialized in older equipment made by apple. I should give them a call and ask. They have fixed many of my apple stuff and for the college lab that I oversaw. Let you know if I learn anything.

Take care.

My mail not only crashes when I delete multiple emails, it also crashes when I send an email. In addition, Safari has developed problems as well. My cursor has a problem with interacting with the site's that I'm on. I'll have to click several times or more before there is an interaction. Something else I've noticed is that when I went to Safari preferences and then privacy to look up various passwords that didn't seem to be working on some web sites. I found that some of my sites had, "and 1 or and 2" after them. Example "Facebook and 1", "Vanguard and 1", they all seem to be important sites. I've been trying to get in touch with actual apple support, but they don't seem to exist anymore. So if someone has their number please share it.

Only an observation.

Running Mac mini 2011 so best it can do in High Sierra 10.13.6 and SecUpdate 2020-02. Have iMac running Catalina and Retina MacBookAir also Catalina plus iPhone 8 iOS 13.4.1.

Like others, MM Mail will crash IF any messages are accessed from any of the other Catalina iOS 13.4.1 device.

If MM HS Mac Mini is the first to access the message - it does not crash.

Can not explain the why but only observe the behaviour.

Nice discussion, thank you for helping. I have recently thought the crash is due to some kind of over taxing the system. I don't like "conversation" filing and seems like it takes more computer power to make it happen. I deleted all my email addresses from conversation mode. I turned off the norton net barrier to see if this or any other changes made a difference. Optimistically, it seemed to do so, but in a day or two started to crash again. Once it starts, it seems to continue. It seems more stable, as long as I am not deleting from the trash. Thanks - still looking and trying stuff to find an answer. Considering trying "Spark" (from the App Store, anyone else try it?

Same issue... different MAC

Got a late '09 MBP and just recently re-installed (clean) El Capitan - highest I can do.

This was crashing same way over and over again before the clean install and now STILL crashes?!? That makes no sense... I had ZERO programs installed, just Apple basics and setup my mail... then tried it and BOOM! <crashed>

My SSD is the Samsung SSD 860 QVO 1TB and prior to the clean install, I had it partitioned into 2 drives. I tried to clean it back to a single partition and it would not let me. Also, the drive had been Carbon Copied twice while I installed newer drives - first from a 256G SSD, to the 1TB and then again after partitioning it... thought cleaning it and dropping it back on would help but then after all that I wanted it back to the straight o/s with minimal b.s. installed on it (now I use it for iTunes and other desktop publishing).

So this all leads me to believe something in a software update from Apple is messed up and they have yet to find a fix for it. Nothing else makes sense after I did all of that.

Thoughts?

"Copy that", and …wadya know …

Bravo "Tadziodue", bravissimo! Changing the Mail Preferences suggested above appears to work: Delete » NO CRASH!

How? Why? – Who knows … (any ideas)? But, in the end: who cares. It works. Avanti

A_w_A, that's awesome that it's working for you, too. So far the only crash I've had was when I emptied my Trash too quickly and the junk hadn't finished moving over from the Junk folder. Otherwise, it's been five days and no problems. I still can't believe it myself. Good luck!

That's interesting tadziodue, FYI I also have an @me.com eMail account which I use every day – and I'm not having the same problem: your dodge continues to work fine. Let's hope you haven't put The Evil Eye on it!

Another unrelated (but perhaps not?) quirk I've noticed is that, following a recent OS update (32&64bit) I find that Adobe Illustrator CS5 doesn't always flash into oblivion when I try and save a file, as it used to when 1st used on High Sierra (but not Sierra). I have been able to Export files (PDF) … but it doesn't always work; it's apparently random. (As with many other long-standing users I refuse to kowtow to Adobe and their rapacious wheeze of renting out their software by the month. This may work for some who use it every day but, for the rest of us … faghetta boud-it).

Each of my several posts in this thread, including the one that solved the issue, were in direct response to the problem of the original poster. But happy to sign off if you didn't find what I was sharing to be pertinent. :)

Forgive me if I didn't follow discussion board protocols. I'm not used to communicating this way. I posted my problem, which seemed to be very similar to the original poster's problem, because it seemed relevant. My apologies all around. The problem I have is now posted as a separate issue here: Mail doesn't Erase Deleted Items and … - Apple Community.

Thanks.

Chris, Thanks for confirming that I'm not going crazy.

Has this been a long-term issue for you or relatively recent? I only ask as Mail has been virtually flawless until maybe three weeks ago. But, you'll never get Apple to admit that there are issues with their cloud services :(