Trying to install a new iPhone XR with all the options and always failed with the message: The software for the iPhone “iPhone” was corrupted during download. iOS 13.3. Any solution?
iPhone XR
Hey Baby82dove,
Thanks for visiting Apple Support Communities. I see that you’re having issues installing the iOS update and I’d like to help.
If the installation fails with that error message, I recommend that you delete the iOS download and download it again. Make sure that you have a stable network during the download. Also, try the following steps from this article: Get help with over-the-air iOS updates
If you continue to experience the same issue, you can update the device using a computer. Here’s how: If you need more space for an update
Have a great day!
Hey Baby82dove,
Thanks for visiting Apple Support Communities. I see that you’re having issues installing the iOS update and I’d like to help.
If the installation fails with that error message, I recommend that you delete the iOS download and download it again. Make sure that you have a stable network during the download. Also, try the following steps from this article: Get help with over-the-air iOS updates
If you continue to experience the same issue, you can update the device using a computer. Here’s how: If you need more space for an update
Have a great day!
Upon trying all the ways to download the SW, I was only able to download when I fix the internet connection I was using. It was working but it was very bad and corrupting the SW during the download
Hey joaocsg,
Thanks for getting back to us with more information. I'm glad that you were able to find the cause of the issue and finally downloaded the software update without any interruptions.
Have a great day!
The software for the iPhone “iPhone” was corrupted during download. iOS 13.3, iPhone XR
