Catalina update : Wont open App Store Anyone else???

Since the update to Catalina, my iMac is acting weirdly. I can't update anything and when I try to open the App Store, it just opens to a white screen and won't do anything.


I have tried:

Logging out of Apple ID

Opening Facetime

Creating another User

Using a different Apple ID

Deleting cookies, cache and everything else listed in the troubleshooting guide

Running eTrecheck


STILL won't open.


Is anyone else having this problem?

iMac Line (2012 and Later)

Posted on Jan 23, 2020 7:52 AM

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Posted on Mar 16, 2020 6:20 PM

I had the exact same problem and found an answer that worked for me here:


https://www.reddit.com/r/MacOS/comments/enmnk6/app_store_completely_not_working_for_macos/


I opened up the Keychain Access app, then Preferences, then Reset My Default Keychains.

As soon as I did this it immediately worked, don't understand why or why this isn't anywhere on the Apple support forums.

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Catalina update : Wont open App Store Anyone else???

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