Updating Apple ID Settings

Our devices are continually asking us to "Update Apple ID Settings" and when we press continue, then add our password, nothing happens...the device just says "updating apple ID settings."

The only thing that we can think is that we recently upgraded one of our devices and set it up from home, and wonder if that has anything to do with it. It's only happening to two of our iphones and our macbook, but my son, who is signed into a different account, is not experiencing it. We tried to call support, and when we went to Apple, they just told us to call support. Any suggestions?

[Image Edited by Moderator to Remove Personal Information]

iPhone 7 Plus

Posted on Jan 26, 2020 3:58 PM

Top-ranking reply

andriamerlene90

Level 1

4 points

Posted on Jun 27, 2020 7:34 PM

I recently had this issue and figured out that it was a problem with 2 part authorization. What I had to do was log into my Apple ID on another device, log out on my phone, and then log in again on my phone. What was happening is that since I was only logged in on my phone it was trying to send the 6 digit authorization code to the phone I was trying to log in to but then it would not ever bring up a screen to put the code into, causing my phone to be stuck into a continuous loop. By logging into another device, it pushed my 6 digit code to that device and then allowed me to enter it into my phone

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Updating Apple ID Settings

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