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Can't tick, toggle or modify Safari extensions in Preferences.

Can't tick, toggle or modify Safari extensions in Preferences. I tried deleting the cache in Library > Safari following one poster's suggestions. Also tried monitoring the console following another's suggestion but no idea what I was doing or looking for.


See vid: https://youtu.be/34miy4DKI3U

MacBook Air 11", macOS 10.15

Posted on Feb 21, 2020 2:15 AM

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Question marked as Top-ranking reply

Posted on Feb 21, 2020 3:39 AM

Installing Safari extensions.


1. Update software installed on your Mac.  https://support.apple.com/en-us/HT201541

    Update may include bug fixes and security enhancements.


2. Download Safari Extensions from App Store.

    Click Safari in the menu bar and then Safari Extensions.

    Download the Extension


    Safari >Preferences >  Extensions

    Enable/disable/uninstall Extensions

To uninstall extensions, disable, remove icons from Dock/menu bar first.


If this doesn’t help:

3. Startup in Safe Mode   https://support.apple.com/lv-lv/HT201262

    Login to your account. Launch Safari.

    Test.


    To exit Safe Mode, click the  in the menu bar and then “Restart”.


Screenshots







5 replies
Question marked as Top-ranking reply

Feb 21, 2020 3:39 AM in response to hjbrooklyn

Installing Safari extensions.


1. Update software installed on your Mac.  https://support.apple.com/en-us/HT201541

    Update may include bug fixes and security enhancements.


2. Download Safari Extensions from App Store.

    Click Safari in the menu bar and then Safari Extensions.

    Download the Extension


    Safari >Preferences >  Extensions

    Enable/disable/uninstall Extensions

To uninstall extensions, disable, remove icons from Dock/menu bar first.


If this doesn’t help:

3. Startup in Safe Mode   https://support.apple.com/lv-lv/HT201262

    Login to your account. Launch Safari.

    Test.


    To exit Safe Mode, click the  in the menu bar and then “Restart”.


Screenshots







Feb 21, 2020 12:25 PM in response to dominic23

dominic23, thanks for the reply. I went through all the steps you laid out: I uninstalled than tried to reinstall the Extensions, downloading from App Store. That didn't help and I still can't "Enable"/tick/toggle the box in Safari Preferences.


Then I restarted in Safe Mode. No issues came up, but it didn't fix itself either. Still can't "Enable"/tick/toggle the check boxes in Safari Preferences.


My OS software has been up-to-date this entire time. In fact, I feel like I'm having a lot of issues BECAUSE of the update to Catalina.


Any other ideas?


I appreciate it!



Can't tick, toggle or modify Safari extensions in Preferences.

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