time capsule issues after update the Os

I recently update my MAC to the latest OS. after that, my time capsule disappear. I have tried to connect to it. Nothing is working. I have updated the firmware and restar the capsule. I did it, still I can't open it from my mac. what I can do?

Posted on Mar 2, 2020 9:58 PM

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1 reply

Mar 2, 2020 11:39 PM in response to victor9704

Reset the TC to factory. No files are lost.

You can then reconfigure it from Catalina. Which is a pain in the A btw!! And maybe Apple is giving you a hint that support of the TC for backup is off the table.

If you need more help we need to know what Mac, how it connects (ethernet or wireless), what model TC etc.. like actual details.

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time capsule issues after update the Os

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