AirPods Pro static sound

Question

Level 1

10 points

AirPods Pro static sound

So,about 4 days ago when I listen to some songs (or youtube videos) on max volume,I can hear a small staticky sound in my LEFT AirPod in certain parts of the songs (mostly high notes). I don't know what caused this..I did drop them accidentally a couple of times,but I don't think that is the problem...I checked and my software for my iPhone and my AirPods were both updated...I tried forgetting it,disconnecting ang reconnecting but i just can't get it to go away.If you have any suggestions,please tell me.

Thanks.

(I can't take them to an Apple Store because there isn't one where I live)

iPhone 11, iOS 13

Posted on Mar 9, 2020 1:30 PM

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Answer 1

May 8, 2020 9:00 AM in response to Swissfondue

Also see https://support.apple.com/en-us/HT211157.

Ensure you have the new firmware version 2D15 installed.

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Answer 2

Apr 14, 2020 12:08 AM in response to Mark805

Hi Mark805, this helped me with this exact same problem: reset your AirPods Pro and test your issues again, and then contact Apple if you need any further assistance.

Reset your AirPods

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Answer 3

Alby68

Level 1

4 points

Mar 9, 2020 6:58 PM in response to Adamkaa11

I have exactly the same issue with the right AirPod only. Tried already everything (pairing/unpairing, etc.). Static noise disappears only with noise cancellation OFF.

Apple: fix ASAP this issue!!!!

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Answer 4

Mark805

Level 1

4 points

Apr 5, 2020 1:42 PM in response to Adamkaa11

I too have this on the right AirPod only. I've tried all the same solution and it didn't fix it. For me it happens on transparency and noise cancelling mode and the "static" I am hearing is when I speak... its like a scratch version of my voice(if that makes sense)

I've never dropped these but the noise makes them nearly un usable.

This doesn't happen when I have the pods set to off mode.

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Answer 5

Adamkaa11 Author

Level 1

10 points

Mar 11, 2020 12:14 AM in response to Alby68

Thanks for responding..well i have it in all 3 modes (noise c.,off,transparency) and I don’t think bluetooth is the problem because I only have an Apple watch series 3...

I hope they fix it

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AirPods Pro static sound

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