Macbook Pro camera doesn't work. "No Video".

Wojtek49, I had a camera hardware error on my MacBook pro 2016 model, but after finding out that there is a replacement program for defect screen backlight I took a very close look at my screen and saw minor issues that actually were enough to qualify for the replacement. Which also sorted the camera problem. Maybe worth checking? Actually, I also managed to replace the keyboard through an equivalent replacement program, just by finding out that two of my keys were not perfectly responsive. If you qualify for that, your keyboard backlight problem will get solved as well. Good luck!

Will say, this IS NOT a hardware problem as I initially thought. I went through every Apple Support article I could find regarding this issue. Tried every "solution" given. Even tried the EtreCheck before I knew about this thread. Went through the steps to "send it back to Apple"... There's no point in that. This is a software/firmware problem that reared it's head in 10.15.3 for most and exacerbated it in 10.15.4. This will require a fix from Apple.

I was able to get my camera working again on 10.15.4 by doing a COMPLETE vanilla install of macOS and then used "Migration Assistant" to move all my files and programs back. That was my solution, was not preferable as it took many attempts to get the process right due to the T2 security chip in my late-2019 MBP.

For everyone encountering this issue, I had every symptom described in this thread. I was lucky enough to have Time Machine Backups and enough resolve to get the camera working again. But then again, my side hustle required me to enact good habits years ago when I only had a 2015 MBP. Your milage will undoubtedly vary.

Hi everybody

after ten days , Technical service has solved my problem (no camera recognized & black display) changing my laptop’s display due to a factory production issue

I recommend all of you to double check your MacBook serial number at this link In order to look for a free of charge new display

https://support.apple.com/13-inch-macbook-pro-display-backlight-service

good luck you all

I found the solution.

Go into your internet virus/internet security program an unblock the access to your camera.

Then restart your computer.

Doing that turned the camera on for Zoom and other APPS and solved the problem.

I don't know why but i found solution for me: I installed Movavi Screen Recorder (it's not an advertisement lol), go to settings -> web cam -> pick my built-in face-time camera at first popup, and change the resolution at second popup, and it starts working!

Hope it helps somebody, cheers

(don't afraid, it's just russian language at screenshoot)

I wrote to Apple thru Developer Feedback Assistant, attached some logs. Here is answer:

These log messages indicate that camera module hardware has failed or has become disconnected. These software indications are consistent with a damaged, defective, or disconnected camera module.

In some cases, this can be caused by a loose camera connection cable; if that is the case, a field repair is possible by re-seating and confirming that the camera module's cable is correctly attached.

In other cases, this log is consistent with hardware damage. Unfortunately, there is no software fix for either condition.

here has been no camera software or firmware update that would affect these products for multiple development-years, so it is very implausible that the hardware damage has any relationship to the camera device software or firmware.

I answered that it is not possible for sure. I will keep you updated.

At last at last my camera work and it has been for the last 3 days.

after 2 years I tried something new. I did a search for ”applecamera.plugin” and then backed up my MacBook pro them deleted all instances of this plugin and then restarted the mac and it works it really is fixed!

finally!!!!!!

If you have a backup of your hard drive made just prior to this happening you can revert to that system as described in this Apple document: Revert your Mac to a previous macOS version - Apple. If you have files that are newer than when the problem occurred that you need be sure to backup the drive now so you can restore them after reverting to the earlier system.

If you have a Time Machine backup of your boot drive made when the camera was working you can go back to that point in time as described in this Apple document: Revert your Mac to a previous macOS version - Apple Support

This is exaxctly what happened to me. My friend, that's a hardware issue. Check your MBP if included in the stage light effect backlight issue screen replacement program. Apple fixed my screen, consequently, fixing my FaceTime

Hi Natalia

Well, my problem started with my camera, and after 5 weeks my display turned black, and the only way that work was opening at 30 degrees.

When I talk with the technical support they told me that at changing the display , backlight and camera would be solved. But, considering that is a factory issue, you could ask to be included in the service program.

In the link you can check if you Serial Number is included on those units with this damage and ask for the support.

I really hope they change you your display and dont have to wait until your display turns black.

After reading your post and watching your videos, I tested this on my laptop. SAME THING HAPPENED. With the lid way down, the camera opens and turns on. As I lift the lid, the camera display turns off once it's close to open. So then in my case as in yours, it sounds like a cable connection issue between the base and the screen. I'm relieved to have found the source and likely cause. Now to get it fixed.

Been chasing the same tail (going round and round) as everyone else without getting a lasting solutions but just before going down another full restore ++... checked the release notes for today's upgrade 10.15.5 which includes : Resolves an issue where the built-in camera may not be detected when trying to use it after using a video conferencing app.

Here's hoping, if not - back to try and catch that bloody tail!

I have been on 10.15.3 since my whole ordeal happened and getting it working again. .4 didn’t appear to have a fix but now .5 seems to be the resolution we all have been pining for. The funny thing about it is the speaker popping issue that affected almost 10.15 vanilla rears its head once in a while... very odd since that was fixed but so is this whole cam thing. I’m curious about what other users have encountered with the .5 update.