Macbook Pro camera doesn't work. "No Video".

Quick Update.

The original issue, camera found but unable to start the video capture: "FaceTime has not received any video from the connected camera. Restarting your computer may fix this issue." now has changed. The camera is not recognised anymore.

Till yesterday, this was the error message I had:

I have just tried and basically it looks like the camera is not connected anymore:

Is anyone experiencing the same?

Thank you

I got a new screen after mine had some problems with background light, I used the recall program to get a new screen.

Now my camera it is working again.

I replied this thread to let you know that there's two problems with "There´s no connected camera" and you can read to understand more.

My problems seemed to be hardware issues.

I don't know why but i found solution for me: I installed Movavi Screen Recorder (it's not an advertisement lol), go to settings -> web cam -> pick my built-in face-time camera at first popup, and change the resolution at second popup, and it starts working!

Hope it helps somebody, cheers

(don't afraid, it's just russian language at screenshoot)

bruh.. I mean, this "solution" is a bandaid on the real problem.

@apple tech support. Help us!

MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)

running latest catalina

I was quoted a price that is more than half for what I originally bought the laptop for!

something like CAD $900 for the lcd screen replacement and CAD $176 for a cable???

I got the mbp for CAD $1600..

last time I used my camera from FaceTime was august 10,

time went on, and I opened FaceTime, It showed "no camera available, to use FaceTime connect a camera"

Photo Booth same thing. Photobooth says "there is no connected camera

under system information, no camera is detected

wiped Mac clean, first aid on the drive, reinstalled macOS, latest Catalina, safe mode, NOTHING!

which fix worked for you? There are dozens above!

If you're concerned about any personal data being in the report rest assured there is none. Even the names of the hard drives are masked like this: Macintosh HD = M*********D.

What we're looking for are any known "bad actors" with Mac OS like "cleaning", "optimizing" or anti-virus apps.

Hi, Lauri112.

Good Jobe getting your EC report posted.

I've taken a loo through it and unfortunately (fortunately?) it looks pretty clean. There is little that is reported that jumps out at me as a potential problem.

Just one thing, actually. The report indicates that there are configuration profiles installed. Typically, a Mac has no profiles. These are usually installed by system admins when access needs to be restricted for machines used for business or learning or some such. You can find these configuration profiles if you go to System Preferences > Profiles.

If you did not install them, and your machine is not administered or restricted by an employer, then feel free to remove any profiles you find there. They may well be the root of your video issue.

That's all I see here.

I took another look at your EC report. I still see nothing that seems likely to be the cause of your camera issue.

@Old Toad posted previously about granting EtreCheck full disk access so that info in the diagnostics logs could be reported which may be helpful. Of course that is your choice to make. In their post @OT also suggested to make an appointment at your nearest Apple Genius Bar, but now with the corona virus that may be some time before it's available.

This could very well be a hardware issue. I'm sorry we haven't discovered a simple software cause (yet?).

I tried really hard NOT to go that route but it was the full partition deletion, "Macintosh HD" partition recreation, a full barebones install on top of the Migration Assistant doing it's magic that I think finally did the trick . Your mileage may vary.

I tried what has been stated suggested in this thread and what I saw on about 100 different sites. Obviously no one wants to have to go the route I did but considering the alternative is sending it in to Apple and not having your Mac for 2-3 weeks (#COVID-19probs), I figured this was my best option. Luckily for me it worked.

As for a Time Machine backup, it's not always a necessity as long as you have iCloud keeping track of your important files and/or an external HDD that you can copy wanted files to for safe keeping. But in this case, since the cameras ALL worked properly during the TimeMachine backup, going back to that "backup" was a no-brainer for me.

I don't see anything unusual in the report. Am at a loss as to why you're camera isn't working.

Is there any app or situation where the camera works? Like in Preview where you try to add a signature with the camera?

I have the exact same thing going on . I even wiped and reinstalled, tried the combo update. Reset the SMC, used terminal to killall VDCAssistant. I am at a loss and I really dont want to wipe my hard drive again as I would have to reset up X-code, bash, Android Studio, .zshrc, git, and the list goes on.

Hey whats up!!! i have the same ****** problem did you find a solution>?? im working from home! and i need the camera for this meetings!!! and this problem is not helping its just happened me maybe one week ago! thanks in advance!

Eduardo

I think this is a software issue and hopefully they create a ticket and push an update soon since mac took away the users availability to update drivers or reinstall system software.

I have tried everything on-line and I really don't want to have to reinstall the OS again..