Microsoft Teams Others Hear Echo

After getting tired of crappy Dell hardware I have been testing using MacBook Pros running Windows 10 Pro in Boot Camp instead. Everything works very well except for Microsoft Teams. When one of the users testing this setup is on a call, they come through clearly and can hear everyone as expected. However, anyone else on the call hears their own voice echo back. Once the person on the Boot Camp device is off the call, everything goes back to normal. What makes this even more odd (or maybe easier to diagnose?) is that this happens whether the Boot Camp user is using the built in Mic and Speakers or Headphones.

Both Boot Camp machines are Current Gen 13" MacBook Pros with TouchBar running the latest version of Windows 10 Pro (1909) with all of the Apple Software Updates.

What's even more weird, I just setup another machine for testing, and it appears to work fine. This machine should be identical to the others, so I'm really not sure what the difference is.

Any assistance you can provide is greatly appreciated. I really want this experiment to work.

-peel

MacBook Pro

Posted on Mar 16, 2020 4:58 PM

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35 replies

May 9, 2020 10:33 AM in response to BobTheFisherman

This is a problem in bootcamp windows 10 after 5 mins in teams, zoom, hangout starts echoing, please fix it.

May 9, 2020 10:35 AM in response to ak_alpenglow

yes its very frustrating and when you tell its from Macbook people starts laughing

John Peel Author

Level 1

79 points

Mar 19, 2020 8:07 PM in response to Loner T

We use Teams on both macOS and Windows. We're not seeing this issue on any of our Macs running macOS or any of our Dells running Windows 10. It's only on a few of the machines we're running Boot Camp on. In my mind it has to be a driver issue but I can't recreate it on this test machine I have at home. It's driving me nuts.

Anyway, if you happen to come across it, I'd appreciate any more input and thanks for the reply.

Apr 19, 2020 8:41 AM in response to John Peel

For my case, everything is normal and perfect when I go on Teams. The problem kicks in after 25 to 30 minutes (more consistently the 30 minutes marker). After 30 minutes, my mic starts to act up and provide a distorted / robotic sound to my colleagues attending the same conference call. I've tried everything, updating my Mac OS, Windows OS, drivers, etc.

This don't just happen to MS Teams, but for other applications such as Zoom, that uses the mic. I've done some research, and some prelim indication points towards the new T2 security chip. I believe the Windows driver for bootcamp did not consider how the T2 chip will affect the use of the mic?

May 12, 2020 7:42 AM in response to Kyle2123

I'll try again, get everyone on the call to use a headset with mic. Turn off the built-in speaker and mic.

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Microsoft Teams Others Hear Echo