Apple Music is SO SLOW

OS X Catalina


The songs loading is extremely slow. The internet connection is working fine, everything else that requires internet is working.

MacBook Pro 15”, macOS 10.15

Posted on Mar 20, 2020 7:07 AM

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Posted on May 19, 2020 3:54 PM

After a ton of troubleshooting, I was able to figure out what my problem was. As has been reported in other threads, iTunes and now Music sometime duplicate your playlists (without you doing anything). I had a folder for my "Smart" playlists. When I opened that folder to check, it had duplicated my dozen or so smart playlists into about 300 smart playlists. When I deleted this Smart Playlist folder, all of the performance problems went away!!!!!

150 replies

Feb 18, 2021 3:32 PM in response to DerickBlender

I wish i agreed with you on Spotify. I moved to Apple because the speed and unreliability of Spotify was driving me nuts. Sad to say Apple have many similar issues. In working out why Spotify was so slow I put a network monitor on my computer and was amazed at how often Spotify constantly connects out to numerous international servers and sucks up my bandwidth. It was like a 90s movie about some spy satellite network!

Apr 28, 2021 11:25 AM in response to David_L

I have a rather large library as well that has been acquired from various sources over the years. I’ve also used iTunes Match for some time. I moved all of my media to an external drive a while back, and I thought that was the reason for the delayed start on everything. I have some work coming up that I need to re organize my library for and I realized everything has been uploaded to the cloud, so it’s not actually my external that was causing the problem.


I know the file structure and naming convention changed when iTunes switched to Music. If you have any sort of step by step guide on resetting all of this, that would be super helpful! I have a ton of playlists, which I need to retain. Probably songs spread about different devices.. I’m fairly tech savvy, but I have to say.. my iTunes music library is just a mess of confusion! I just want a fresh start, but I’m terrified I’m going to loose data. I also have many tracks cued in music to start at certain times that I don’t want to lose. Any help or advice would be greatly appreciated!

May 29, 2021 10:15 AM in response to raz273

I'm really, really tired of Apple never confirming or denying technical issues. Hiding behind security concerns is always the excuse. This is not what I pay $30 a month--and $320 a year to Apple for. I feel like I'm being sold frictionless, future-facing convenience--when in fact all I'm getting is the big hole in the middle of its spaceship campus. Apple is becoming like a really ****** version of GoFundMe for a bunch of "Logan's Run" cosplayers in their donut hole headquarters.



Sep 2, 2021 9:00 AM in response to raz273

@raz273 Did you ever get a resolution? Apple Music "Quits Unexpectedly" at least once per month on my mac mini. I often have to restart the app. Takes forever to start playing songs, blah, blah, blah. We all know the story.


I was a Spotify user and switched to Apple One Premier for the whole family to have access and the other apps. But this is seriously making me rethink my decision.


Interested in knowing if you have a fix.

Jan 23, 2022 3:50 PM in response to Teddy_B

I don't have a Mac but I've always had problems running Apple Music. After all these years I've just about had enough. That means switching out of all my Iphones and Ipads. If I can't get on my computer and not be able to download stuff off my phone without pulling out what little hair I have left It's just not worth it! If someone from apple doesn't at least try to get this fixed I'm gone.

Feb 3, 2022 2:23 PM in response to raz273

Apple Music has become garbage. 16GB RAM machine, running perfectly fine, yet Apple Music takes an eternity to load music and navigate through screens, etc. Spotify runs circles around it, unfortunatly. I really want to drop Spotify but this performance and utter usability nightmare that is Apple Music is making that a difficult decision indeed. $3T company and they can't get a core application right. Tim, I hope you're listening.

raz273 wrote:

OS X Catalina

The songs loading is extremely slow. The internet connection is working fine, everything else that requires internet is working.


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Apple Music is SO SLOW

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